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- Tasks: Lead a female-only therapeutic community, providing support and management for residents recovering from trauma.
- Company: Join Phoenix Futures, a leader in rehabilitation services with over 50 years of experience.
- Benefits: Enjoy a competitive salary, generous leave, and continuous training opportunities.
- Why this job: Make a real difference in women's lives by creating safe and supportive environments.
- Qualifications: Experience in trauma-responsive settings and strong leadership skills required.
- Other info: Be part of an innovative team dedicated to empowering women on their recovery journey.
The predicted salary is between 50500 - 50500 £ per year.
We have an exciting and rewarding opportunity to join the Phoenix Futures team at our new and innovative Trauma Responsive Women’s Therapeutic Community Residential Service, Ophelia House, Yarnton.
About you
We are looking for an exceptional individual to provide leadership to this new female-only service. You will be understanding and passionate about the needs of women, have knowledge of the practical, emotional, social and economic issues facing them, have experience of and a desire to work in trauma responsive settings, and evidence experience of developing and shaping innovative services.
This role will be the CQC Registered Manager for a women’s-only residential service specialising in providing safe therapeutic environments for those who have experienced multiple disadvantage and those who have experienced past trauma. Therefore there is an Operational Requirement for this role to be fulfilled by a female (determined compliant under ACAS guidelines for recruiting applicants with a protected characteristic to do a certain job).
The role
This role is an operational manager post that requires securing registration with the Care Quality Commission as an individual, and the continued management of a service also registered with the CQC. You will report to one of five Heads of Operations across the UK who report to the Director of Operations, and you will provide leadership and management to deputy managers (who in turn will manage the staff teams) and a nurse. This role is the figurehead of the service on-site, and balances the ongoing service provision with regulatory compliance and stakeholder engagement.
Phase one is now complete, the building has been completely refurbished to a high specification and has since opened in Autumn 2023. Following the launch, this role will be the CQC Registered Manager for this service, with overall responsibility for it, including the programme provided, the staffing, the environment and the care and safety provided to residents.
If you would like a call to discuss further information regarding this role, please email humanresources@phoenixfutures.org.uk with your name and contact number. If you’re applying from outside the area, we’re happy to discuss relocation support.
The organisation
Phoenix Futures has been providing rehabilitation services for over 50 years. In support of the current Drug Strategy in England (From Harm to Hope) and the investment in residential services in Scotland, Phoenix are committed to rebuilding capacity across both countries in the residential rehab sector. In 2022/23 we launched two new residential services (Oakwood Lodge, an Enhanced Therapeutic Community in Derby, and Harper House, a National Specialist Family Service in North Ayrshire), and continue to identify further opportunities to increase provision.
The Ley Community began delivering a Therapeutic Community from its site in Yarnton in 1971 and established a well-regarded service up to its temporary closure in 2019. Joining the Phoenix Group has secured the additional investment needed to redevelop, and join the largest portfolio of residential services in the country. Responding to feedback from across referrers and those who use our services, the new service on this site will provide for women in need of a female-only space to safely and comfortably engage in treatment in a residential setting. Phoenix has a history of providing specialist services, including the CQC-rated Outstanding Grace House, a female-only rehab previously located in Camden. We take the history of both organisations forward into this development and will open later this year with great expectation. You will be key to achieving this, and the ongoing successes of this service.
Your Rewards
- Salary of £50,500 with potential performance related pay bonus of 7.5%
- 25 days’ annual leave plus Bank Holidays with option to buy/sell (increasing each year to a maximum of 30 days)
- Benefits including season ticket loan, pension scheme and life assurance
- Support through occupational sick pay, eye-care vouchers and regular wellbeing activities
- Continuous training and career development via PXL our dedicated learning management system
- Access to a 24/7 Employee Assistance programme including telephone and online access
A rewarding role with the opportunity to help us support people on their journey to recovery and change their lives for the better. We’ll ensure you get all the support you need to thrive and succeed in your role and find your place amongst our incredible and collaborative team.
Please note, we will be assessing applications as they are submitted and may close this role should we find sufficient applicants with which to make our shortlist. As such, we would advise applying as soon as possible to avoid disappointment.
Trauma‑Informed Residential Manager (Women‑Only) employer: Phoenix Futures
Contact Detail:
Phoenix Futures Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trauma‑Informed Residential Manager (Women‑Only)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with others on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their values. Tailor your responses to show how your experience aligns with their mission, especially in trauma-informed care and women's services.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to build confidence. Focus on articulating your passion for supporting women and your experience in trauma-responsive settings.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our amazing team at Phoenix Futures.
We think you need these skills to ace Trauma‑Informed Residential Manager (Women‑Only)
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for supporting women and understanding their unique challenges shine through in your application. We want to see that you genuinely care about making a difference in their lives.
Tailor Your Experience: Make sure to highlight your relevant experience in trauma-responsive settings. We’re looking for someone who can demonstrate how their background aligns with the needs of our new service at Ophelia House.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key skills and experiences are easy to spot!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure we receive your details and can consider you for this exciting opportunity.
How to prepare for a job interview at Phoenix Futures
✨Understand the Role Deeply
Before your interview, make sure you thoroughly understand the responsibilities of a Trauma-Informed Residential Manager. Familiarise yourself with trauma-responsive practices and the specific needs of women in therapeutic settings. This knowledge will help you articulate how your experience aligns with the role.
✨Showcase Your Leadership Skills
As this position requires strong leadership, prepare examples from your past experiences where you've successfully led teams or managed projects. Highlight your ability to create safe and supportive environments, as well as your approach to engaging with stakeholders and staff.
✨Demonstrate Empathy and Understanding
Given the sensitive nature of the role, it's crucial to convey your understanding of the emotional and social issues faced by women in trauma. Be ready to discuss how you would foster a compassionate atmosphere at Ophelia House and support residents on their recovery journeys.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the service, its goals, and the team dynamics. This shows your genuine interest in the role and helps you assess if the organisation aligns with your values and vision for supporting women.