Team Manager - Housing support team
Team Manager - Housing support team

Team Manager - Housing support team

Colchester Full-Time 27000 - 31750 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to support individuals in maintaining their accommodation and recovery.
  • Company: Phoenix Futures is a charity with over 50 years of experience in drug and alcohol treatment.
  • Benefits: Enjoy a starting salary of £27,000, training opportunities, and 25 days annual leave.
  • Why this job: Make a real difference in people's lives while developing your leadership skills in a supportive environment.
  • Qualifications: Experience in housing support or related fields, with strong time management and mentoring skills.
  • Other info: We value diversity and encourage applications from all backgrounds.

The predicted salary is between 27000 - 31750 £ per year.

Join to apply for the Team Manager - Housing support team role at Phoenix Futures. Are you looking for an exciting and challenging opportunity that makes a difference? We are recruiting a passionate and recovery-focused Team Manager for the established Housing support service in Colchester.

Details:

  • Fixed term - 31/03/2026
  • Location: Colchester, Essex
  • Full-time
  • Salary: £27,000 pro-rata, with potential increments up to £31,750
  • Posted Date: 10/06/2025
  • Closing Date: 06/07/2025

The Role

You will lead a small team to develop and maintain supported plans for individuals with various support needs, to sustain accommodation. The caseload will ensure that individuals accessing our services are fully supported in a holistic and person-centred manner. The ideal candidate will have experience in housing support and/or working with individuals with substance, alcohol, and related needs, and possess a keen understanding of recovery. You will manage your caseload while also undertaking managerial responsibilities for your team of Housing Support Practitioners.

Requirements:

  • Strong time management skills and the ability to work both front-line and in a managerial role.
  • Experience or desire to lead in the housing, substance misuse, criminal justice, mental health, or related sectors.
  • A passion for mentoring and developing staff.

What We Offer

  • Starting salary of £27,000, with potential yearly increments up to £31,750 based on performance.
  • Training and career development opportunities.
  • Employee benefits including season ticket loan, pension scheme, life assurance, and a comprehensive Employee Assistance Programme.
  • 25 days of annual leave, increasing to 30 with length of service, plus Bank Holidays.

About Phoenix Futures

Phoenix Futures is a charity with over 50 years of experience, leading in drug and alcohol treatment. We support individuals in their recovery, advocating for those often overlooked or stigmatised, and aim to help everyone reach their potential within their families and communities. We welcome applications from all backgrounds and believe in including people with lived experiences to better represent the needs of those we support. We are committed to creating an inclusive environment where everyone can be themselves and has equal opportunities.

Team Manager - Housing support team employer: Phoenix Futures

Phoenix Futures is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee growth and development. As a Team Manager in the Housing support team in Colchester, you will benefit from competitive salary increments, comprehensive training opportunities, and a generous leave policy, all while making a meaningful impact in the lives of individuals in recovery. Join us to be part of a dedicated team that values your contributions and fosters a sense of belonging.
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Contact Detail:

Phoenix Futures Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Team Manager - Housing support team

✨Tip Number 1

Familiarise yourself with the principles of recovery-focused support. Understanding how to create person-centred plans will not only help you in interviews but also demonstrate your commitment to the role.

✨Tip Number 2

Network with professionals in the housing support sector. Attend local events or join online forums to connect with others who work in similar roles, as they can provide insights and potentially refer you to opportunities.

✨Tip Number 3

Showcase your leadership skills by discussing any previous experience where you've mentored or developed staff. Be prepared to share specific examples that highlight your ability to manage a team effectively.

✨Tip Number 4

Research Phoenix Futures thoroughly. Understanding their mission and values will allow you to align your answers during interviews, showing that you're genuinely interested in contributing to their goals.

We think you need these skills to ace Team Manager - Housing support team

Leadership Skills
Time Management
Experience in Housing Support
Understanding of Recovery Principles
Mentoring and Staff Development
Person-Centred Approach
Communication Skills
Empathy and Compassion
Problem-Solving Skills
Knowledge of Substance Misuse Issues
Team Management
Ability to Work Under Pressure
Organisational Skills
Conflict Resolution

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Team Manager position. Highlight your relevant experience in housing support and recovery-focused work.

Tailor Your CV: Customise your CV to reflect your experience in managing teams and supporting individuals with various needs. Use specific examples that demonstrate your leadership skills and understanding of recovery principles.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the mission of Phoenix Futures. Mention your experience in housing support and how you can contribute to the team’s success.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Phoenix Futures

✨Show Your Passion for Recovery

Make sure to express your genuine passion for recovery and supporting individuals with various needs. Share personal experiences or insights that highlight your commitment to making a difference in people's lives.

✨Demonstrate Leadership Skills

Prepare examples of how you've successfully led a team in the past. Discuss your approach to mentoring and developing staff, as this role requires strong managerial capabilities alongside front-line support.

✨Highlight Relevant Experience

Be ready to discuss your experience in housing support or related sectors. Mention specific situations where you managed caseloads or worked with individuals facing challenges such as substance misuse or mental health issues.

✨Ask Insightful Questions

Prepare thoughtful questions about the organisation's approach to housing support and recovery. This shows your interest in the role and helps you understand how you can contribute to their mission effectively.

Team Manager - Housing support team
Phoenix Futures
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  • Team Manager - Housing support team

    Colchester
    Full-Time
    27000 - 31750 £ / year (est.)

    Application deadline: 2027-07-15

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    Phoenix Futures

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