At a Glance
- Tasks: Lead a passionate team providing tailored support in a challenging prison environment.
- Company: Join Phoenix Futures, a leading charity with over 50 years of experience in recovery.
- Benefits: Starting salary of £27,000, increasing annual leave, and continuous training opportunities.
- Other info: Collaborative culture with excellent career growth and support for your professional journey.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in substance misuse or related fields and a passion for team development.
The predicted salary is between 23000 - 30000 £ per year.
We have a new, exciting and rewarding opportunity to join the Phoenix Futures team at HMP Hollesley Bay. Phoenix Futures is looking to recruit a Team Manager to lead our specialist psychosocial substance use service team.
Service Area: Norfolk & Suffolk Services
Town: Woodbridge
Status: Full-time
Contract Type: Permanent
Total Salary: £27,000
Closing Date: 01/03/2026
Vacancy Reference Number: 4131
Are you looking for an exciting and challenging opportunity that makes a difference? We are recruiting a Team Manager for our specialist psychosocial substance misuse service. A passionate and skilled team that provides tailored interventions to service users who are located within the challenging prison environment. You will work closely with the Service Manager to continue to develop the team and service. This service is one of many prison-based services across England, therefore, the successful candidate will be able to share best practice and support from our services within the Phoenix Futures Group.
The role:
- This role ensures the efficient delivery of a comprehensive prison service with emphasis on responding to individual needs and bringing innovation to service delivery.
- You will manage and support a team of Substance Use Practitioners, providing support and leadership in all areas of delivery.
- You will ensure that service delivery is in line with recommended professional good practice and Phoenix Futures processes, policies and practices, and that the reasonable expectations of service users, commissioners and other stakeholders are met.
- You will maintain a recovery-oriented approach to all undertakings and a demonstrable commitment to continued professional learning & development.
About you:
- Experience in the substance misuse sector or related field.
- Experience of delivering high-quality work with service users.
- An understanding of the complex issues presented by men entering custody.
- A desire to work in collaboration with healthcare, mental health, community agencies and the prison service whilst adhering to security requirements.
- A passion for supervision and developing your supervisees.
- A willingness to support your Service Manager in leadership, managing the workload & data management.
Your rewards:
- Starting salary of £27,000, with the opportunity to access potential yearly salary increments subject to appraisal, meaning potential salary increase of up to £31,750.
- 25 days annual leave plus bank holidays (increasing each year to a maximum of 30 days).
- Benefits, including a season ticket loan, pension scheme and life assurance.
- Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities.
- Continuous training and career development via PXL, our dedicated learning management system.
- Access to a 24/7 Employee Assistance programme, including telephone and online access.
- A rewarding role with the opportunity to help us support people on their journey to recovery and change their lives for the better.
- We'll ensure you get all the support you need to thrive and succeed in your role and find your place amongst our incredible and collaborative team.
About Phoenix Futures: Phoenix Futures is a charity with over 50 years experience and is a leading provider of drug and alcohol treatment. Our values are what define us and ensure we work to the highest standards. We believe in being the best, we are passionate about recovery, we value our history and use it to inform our future. We work with local authorities, other charities, and service providers across the country to deliver innovative programmes and projects that change lives for the better, setting people on the path to health and emotional wellbeing. We provide a diverse range of services, our expertise in psychosocial treatment and support is the common thread that runs through everything we do. People need psychological interventions, social support, meaningful use of time, a sense of purpose and a place of safety to sustain their recovery.
Team Manager employer: Phoenix Futures
Phoenix Futures is an exceptional employer, offering a rewarding opportunity to make a meaningful impact in the lives of individuals within the challenging environment of HMP Hollesley Bay. With a strong commitment to employee growth through continuous training and a supportive work culture, we provide a collaborative atmosphere where your contributions are valued. Enjoy competitive benefits, including generous annual leave, a pension scheme, and access to a dedicated learning management system, all while being part of a passionate team dedicated to recovery and positive change.
StudySmarter Expert Advice🤫
We think this is how you could land Team Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the substance misuse sector or related fields. A friendly chat can lead to insider info about job openings or even a referral that could land you an interview.
✨Tip Number 2
Prepare for the interview by researching Phoenix Futures and their values. Show us that you’re not just another candidate; demonstrate your passion for recovery and how your experience aligns with our mission.
✨Tip Number 3
Practice common interview questions, especially those related to team management and substance misuse. We want to see how you handle challenges and support your team, so be ready to share specific examples from your past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our incredible team at Phoenix Futures.
We think you need these skills to ace Team Manager
Some tips for your application 🫡
Read the Job Description Carefully:Before you start your application, take a good look at the job description. Make sure you understand what we're looking for in a Team Manager and how your skills match up. This will help you tailor your application to stand out!
Show Your Passion:We want to see your enthusiasm for the role! In your application, let us know why you're excited about working with Phoenix Futures and how you can contribute to our mission of supporting recovery. A little passion goes a long way!
Highlight Relevant Experience:Make sure to showcase any experience you have in the substance misuse sector or related fields. Share specific examples of your work with service users and how you've made a difference. We love seeing real-life impact!
Apply Through Our Website:When you're ready to submit your application, do it through our website. It’s the best way to ensure we receive your details directly. Plus, it shows you're keen on joining our team at Phoenix Futures!
How to prepare for a job interview at Phoenix Futures
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of substance misuse and the specific challenges faced in a prison environment. Familiarise yourself with Phoenix Futures' values and how they align with your own experiences.
✨Showcase Your Leadership Skills
As a Team Manager, you'll need to demonstrate your ability to lead and support a team. Prepare examples from your past where you've successfully managed a team or project, highlighting your approach to supervision and development.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills in real-life scenarios. Think about how you would handle specific situations related to service users and team dynamics, and be ready to discuss your thought process.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. This shows your genuine interest in the role and the organisation. You might ask about the team's current challenges or how success is measured in this position.
