Substance Use Practitioner in Suffolk, Woodbridge

A rewarding role with the opportunity to help us support people on their journey to recovery and change their lives for the better. We will ensure you get all the support you need to thrive and succeed in your role and find your place amongst our incredible and collaborative team.

Service Area: Norfolk & Suffolk Services

Town: Woodbridge

Status: Full-time

Contract Type: Permanent

Total Salary Pro Rata: £24,637

Closing Date: 08/02/2026

Vacancy Reference Number: 4087

Phoenix Futures at HMP Hollesley Bay have an exciting opportunity for someone looking to work in psychosocial treatment for substance use. Previous experience is desirable, however, not essential. Practitioners come from many different backgrounds and experiences, and you may have the skills required. We are seeking dedicated individuals, based on your values, willingness to learn new skills and the compassion to deliver the best service possible to our residents.

The Role

As a Substance Use Practitioner, you will support men at HMP Hollesley Bay to reach their goals and change their lives for the better. You will be part of a passionate and skilled team, contributing to the provision of tailored interventions and recovery approaches. You will work with those accessing our service delivering 121 interventions, group work and working closely with others involved in their care to ensure all their needs are met to support recovery.

About You

To join us as a Substance Use Practitioner at HMP Hollesley Bay, it would be advantageous to have:

• Relevant experience of working in health and social care, ideally within the field of problematic substance use, mental health or another comparable field
• Evidence of effective partnership working and the ability to network for the benefit of the client and service
• Evidence of managing a busy caseload or tasks and excellent organisational skills
• Proficiency in the use of Microsoft Outlook and Word and familiarity with database management systems
• Excellent communication skills, both written and verbal
• An understanding of complex issues presented by people entering custody
• Determination, with a drive to succeed and a willingness to learn
• Passion and enthusiasm about making a real difference to the lives of people we support

Other organisations may call this role Recovery Worker, Recovery Co-ordinator, Criminal Justice Worker, or Substance Use Recovery Worker.

Please note, we will be assessing applications as they are submitted and may close this role should we find sufficient applicants with which to make our shortlist. As such, we would advise applying as soon as possible to avoid disappointment. Invites to interview will be sent from a gov.uk email address, and may end up in your junk email, so please do check this when waiting for a response.

We encourage and welcome applications from people of all backgrounds and believe it is important to include people with lived experience to ensure the needs of the people we support are represented. We are committed to creating an inclusive working environment where everyone is free to be themselves and we ensure equity of opportunity.

Your Rewards:

• 25 days annual leave plus Bank Holidays (increasing each year to a maximum of 30 days) (pro rata)
• You will be paid £24,637 annually
• Benefits, including season ticket loan, pension scheme and life assurance
• Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities
• Continuous training and career development via PXL, our dedicated learning management system
• Access to a 24/7 Employee Assistance programme, including telephone and online access

About Phoenix Futures

Phoenix Futures Group is a charity with over 50 years experience and a leading provider of drug and alcohol treatment. Our values are what define us and ensure we work to the highest standards. We believe in being the best, we are passionate about recovery, and we value our history and use it to inform our future.

We work with local authorities, other charities and service providers across the country to deliver innovative programmes and projects that change lives for the better, setting people on the path to health and emotional wellbeing. We provide a diverse range of services, with our expertise in psychosocial treatment and support being the common thread that runs through everything we do. People need psychological interventions, social support, meaningful use of time, a sense of purpose and a place of safety to sustain their recovery. At our core, we support people, families and communities to recover from drug and alcohol dependency.