At a Glance
- Tasks: Support residents and professionals in a compassionate, organised environment.
- Company: Sheffield Family Service dedicated to high-quality care.
- Benefits: Inclusive workplace, flexible hours, and opportunities for personal growth.
- Other info: Join a supportive team committed to inclusivity and professional development.
- Why this job: Make a real difference in the lives of vulnerable people every day.
- Qualifications: Strong organisational skills and a passion for helping others.
We are looking for an organised and compassionate Care Co‑ordinator to join our Sheffield Family Service. This key role supports the daily running of a residential service, ensuring residents, their children and visiting professionals receive a high‑quality, well‑coordinated service. You will act as a central point of contact, combining administration, coordination and frontline support.
Responsibilities:
- Manage the day‑to‑day administration and smooth running of the service office
- Coordinate and book appointments for residents and external professionals
- Maintain accurate diaries, records and communication systems
- Act as the first point of contact for residents, visitors and professionals
- Welcome visitors and complete ID and safeguarding checks
- Support residents with day‑to‑day needs when they attend the office
- Order and manage medication in line with procedures
- Work collaboratively with colleagues and external agencies
- Ensure accurate record keeping and information sharing
- Support the delivery of care in line with organisational policies and safeguarding requirements
Qualifications & Skills:
- Highly organised with strong administrative skills
- Able to manage multiple tasks and priorities
- Excellent communication and interpersonal skills
- Confident working both independently and as part of a team
- Knowledge of safeguarding and confidentiality standards
- Experience in a care, residential or support setting (desirable)
- Competent in Microsoft Office (Outlook, Word) and databases
- A proactive and reliable individual with a strong attention to detail
- Someone who is compassionate, professional and committed to supporting vulnerable people
- A team player who can also take initiative
Additional Requirements:
- You must be eligible to work with vulnerable adults and children (appropriate checks will be carried out)
- Flexibility required to meet the needs of the service
We encourage and welcome applications from people of all backgrounds and are committed to creating an inclusive working environment where everyone is free to be themselves.
Care Coordinator in Sheffield employer: Phoenix Futures
At Phoenix Futures, we pride ourselves on being an exceptional employer, offering a supportive and dynamic work environment at HMP Pentonville. Our commitment to employee growth is reflected in our comprehensive training opportunities, competitive salary structure, and generous benefits package, including a robust Employee Assistance programme. Join us to make a meaningful impact while enjoying a culture that values innovation, teamwork, and the well-being of both our staff and service users.
