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- Tasks: Support and develop peer mentors, implement recovery activities, and maintain community partnerships.
- Company: Join Phoenix Futures, a leading charity with over 50 years of experience in recovery support.
- Benefits: Competitive salary, generous leave, training opportunities, and a supportive work environment.
- Why this job: Make a real difference in people's lives while working in a dynamic and collaborative team.
- Qualifications: Experience in supporting individuals with complex needs and strong community engagement skills.
- Other info: Flexible role with excellent career development and wellbeing support.
The predicted salary is between 12000 - 16000 £ per year.
The Futures Together service has an exciting opportunity for an enthusiastic and passionate individual to fill the role of Service Coordinator to cover the social inclusion element of the service, working across South Essex (22.5 hr - Fixed term role until 31/3/2027). Futures Together is a dynamic service incorporating two Essex Phoenix Futures services – The Criminal Justice service and Social Inclusion service. We are excited to be working together across Essex to provide support and social inclusion opportunities for people who use our services.
About You
Do you possess the experience and skills to support people who have multiple and complex needs? Do you enjoy being able to work across the communities in Essex, seeking, implementing and facilitating a variety of innovative and exciting activities and groups? Is your ideal job role to work and contribute to a friendly and welcoming team who support people’s recovery, development and wellbeing? If the answer is yes, then why not apply for this role. Alternatively, if you would like more information on who we are and what the role entails, then please give us a call for an informal chat on 01376 316126.
Role Purpose
- To support and develop our peer mentor, volunteers, and lead on implementing recovery and wellbeing focused activities within South Essex locality.
- Establish, develop, and maintain strong and effective partnerships within the community to promote and embed the Futures Together service.
- To work in collaboration with the criminal justice element of the Futures Together service to support people with complex and multiple needs.
- Innovate, implement, and facilitate recovery and social inclusion groups within North and Mid Essex.
- To complete administrative tasks including database maintenance and maintenance of accurate client information.
- Be able to work in a fast-paced service and be flexible to changes plans at short notice.
Your Rewards
- Starting salary of £14,782 with the opportunity to access potential yearly salary increments (subject to appraisals).
- 25 days’ annual leave plus Bank Holidays pro-rata, increasing each year to a maximum of 30 days.
- Benefits including season ticket loan, pension scheme and life assurance.
- Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities.
- Continuous training and career development via PXL our dedicated learning management system.
- Access to a 24/7 Employee Assistance programme including telephone and online access.
A rewarding role with the opportunity to help us support people on their journey to recovery and change their lives for the better. We’ll ensure you get all the support you need to thrive and succeed in your role and find your place amongst our incredible and collaborative team.
About Phoenix Futures
Phoenix Futures Group is a charity with over 50 years’ experience and a leading provider of drug and alcohol treatment. Our values are what define us and ensure we work to the highest standards. We believe in being the best, we are passionate about recovery, we value our history and use it to inform our future. We work with local authorities, other charities and service providers across the country to deliver innovative programmes and projects that change lives for the better, setting people on the path to health and emotional wellbeing. We provide a diverse range of services; our expertise in psychosocial treatment and support is the common thread that runs through everything we do. People need psychological interventions, social support, meaningful use of time, sense of purpose and a place of safety to sustain their recovery. At our core, we support people, families, and communities to recover from drug and alcohol dependency.
Service Coordinator employer: Phoenix Futures
Contact Detail:
Phoenix Futures Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Coordinator
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Futures Together. Understand their mission and values, and think about how your experience aligns with their goals. This will help you stand out as someone who genuinely cares about the role.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills can support people with complex needs and contribute to social inclusion. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Show your passion! During the interview, share specific examples of how you've supported others in the past. Whether it’s through volunteering or previous roles, let them see your enthusiasm for helping people on their recovery journey.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Service Coordinator
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how passionate you are about supporting people with complex needs and promoting social inclusion. Share your experiences that highlight your commitment to recovery and wellbeing.
Tailor Your Application: Make sure to customise your application to fit the Service Coordinator role. Highlight relevant skills and experiences that align with the job description. We love seeing candidates who take the time to connect their background with what we do at Futures Together.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and long-winded explanations. Use bullet points if necessary to make your key achievements stand out – it makes it easier for us to see why you’d be a great fit!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, you’ll find all the info you need about the application process right there.
How to prepare for a job interview at Phoenix Futures
✨Know the Service Inside Out
Before your interview, make sure you understand the Futures Together service and its mission. Familiarise yourself with their approach to social inclusion and recovery. This will not only show your enthusiasm but also help you align your answers with their values.
✨Showcase Your Community Engagement Skills
Since the role involves working across communities in Essex, be prepared to discuss your experience in community engagement. Share specific examples of how you've implemented activities or supported individuals with complex needs in the past. This will demonstrate your capability to thrive in this role.
✨Be Ready for Flexibility Questions
The job requires adaptability in a fast-paced environment. Think of instances where you've had to change plans at short notice and how you handled it. Highlighting your flexibility will reassure them that you're ready for the dynamic nature of the role.
✨Prepare Thoughtful Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful ones about the team culture, ongoing training opportunities, or how success is measured in the role. This shows your genuine interest and helps you assess if it's the right fit for you.
