Recovery Support Worker

Recovery Support Worker

Chelmsford Full-Time 24637 - 28000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support vulnerable individuals into treatment and assist with assessments and reports.
  • Company: Phoenix Futures is a leading provider of drug and alcohol treatment with over 50 years of experience.
  • Benefits: Enjoy flexible hybrid working, competitive salary, generous leave, and various corporate perks.
  • Why this job: Make a real difference in people's lives while working in a supportive and inclusive environment.
  • Qualifications: Passionate about helping others, strong communication skills, and relevant experience in mental health or substance use.
  • Other info: We are a Disability Confident employer and welcome applications from all backgrounds.

The predicted salary is between 24637 - 28000 £ per year.

Phoenix Futures Essex Liaison & Diversion Service have a brilliant opportunity for someone looking to gain experience working with people facing multiple needs in the justice system. We are recruiting a dynamic Recovery Support Worker working in partnership with EPUT (Essex Partnership University NHS Foundation Trust) delivering the Liaison & Diversion Service throughout the County of Essex, including Southend & Thurrock.

The Role

The team have 1 vacancy, mainly based in West Essex, with the option of a hybrid approach including working from home, this role is Monday to Friday, 9 – 5. Your day to day is varied, the successful candidates will work alongside EPUT, the Police and Futures Together to support vulnerable individuals, including young people into treatment/services in a bid to divert them from reoffending or custody. This will include completing DRR/ATR assessments and high quality reports to assist the court in imposing appropriate disposals for those with problematic alcohol and/or substance use, meeting young people in the community and offering telephone support.

The Company

Phoenix Futures is dedicated to helping individuals facing multiple needs. Our Liaison & Diversion Service is a service delivered by the Phoenix Futures Group in partnership with EPUT, our charity has over 50 years’ experience and a leading provider of drug and alcohol treatment. We are now seeking a Recovery Support Worker to join our team in Harlow, Essex.

The Benefits

  • Starting salary of £27,637 per annum pro rata (inclusive of market supplement), with opportunity to access potential yearly salary increments subject to appraisal.
  • 25 days’ annual leave plus Bank Holidays (increasing each year up to 30 days plus Bank Holidays)
  • Benefits including high street retailer discounts, gym discounts, season ticket loan, pension scheme and life assurance
  • Supportive occupational sick pay, eye‑care vouchers and regular well‑being talks and activities
  • Continuous training and career development via PXL our dedicated learning management system

This is an incredible opportunity for an organised and efficient practitioner to take the next step in their career with our exceptional organisation. We believe in being the best and that is why we strive to create a supportive and engaging working environment for all our staff where we will help you to be the best you can be and thrive in the workplace. Our amazing team will welcome you with open arms, supporting you to get up to speed and helping you find your feet.

About You

To be considered for this role, you will need:

  • Passionate and enthusiastic about making a real difference to the lives of people we support
  • Experience of working as part of a team and supporting your colleagues
  • Able to evidence excellent communication skills, both written and oral.
  • Evidence of managing a busy caseload and excellent organisational skills.
  • Proficient in the use of Microsoft Outlook and Microsoft Word and familiar with relevant database management systems
  • Relevant experience of work in the field of problematic substance use, mental health or another comparable field.

Phoenix Futures are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

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Recovery Support Worker employer: Phoenix Futures

Phoenix Futures is an exceptional employer, dedicated to fostering a collaborative and inclusive work environment where every team member can thrive. With a strong commitment to employee growth through continuous training and career development, we offer a rewarding role as a Recovery Support Worker that allows you to make a meaningful impact in the lives of vulnerable individuals across Essex. Our flexible hybrid working approach, generous leave entitlements, and comprehensive benefits package further enhance the appeal of joining our passionate team.
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Contact Detail:

Phoenix Futures Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Recovery Support Worker

✨Tip Number 1

Familiarise yourself with the Essex Liaison & Diversion Service and its objectives. Understanding the specific challenges faced by vulnerable individuals in Essex will help you demonstrate your commitment to making a difference during interviews.

✨Tip Number 2

Network with professionals in the field of recovery support and mental health. Attend local events or join online forums related to substance use and recovery; this can provide valuable insights and connections that may benefit your application.

✨Tip Number 3

Prepare to discuss your experience with managing caseloads and supporting colleagues. Be ready to share specific examples of how you've successfully navigated challenging situations, as this will showcase your organisational skills and teamwork.

✨Tip Number 4

Highlight any relevant lived experience or personal passion for helping those with problematic substance use. This can set you apart from other candidates and align with our values of inclusivity and understanding.

We think you need these skills to ace Recovery Support Worker

Excellent Communication Skills
Team Collaboration
Organisational Skills
Case Management
Report Writing
Empathy and Compassion
Problem-Solving Skills
Knowledge of Substance Use and Mental Health
Proficiency in Microsoft Office Suite
Ability to Work Independently
Flexibility and Adaptability
Understanding of Legal and Ethical Issues in Support Work
Active Listening Skills
Community Engagement

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Recovery Support Worker position. Tailor your application to highlight how your skills and experiences align with these needs.

Highlight Relevant Experience: In your CV and cover letter, emphasise any experience you have in supporting individuals with substance use or mental health issues. Use specific examples to demonstrate your ability to manage a busy caseload and work collaboratively with teams.

Showcase Communication Skills: Since excellent communication is crucial for this role, provide examples of how you've effectively communicated in previous positions. This could include written reports, oral presentations, or interactions with clients and colleagues.

Personalise Your Application: Make sure to personalise your cover letter by addressing it to the hiring manager if possible. Express your passion for making a difference in people's lives and your commitment to fostering an inclusive environment, as mentioned in the job description.

How to prepare for a job interview at Phoenix Futures

✨Show Your Passion

Make sure to express your enthusiasm for making a difference in people's lives. Share personal stories or experiences that highlight your commitment to supporting vulnerable individuals, as this role is all about passion and dedication.

✨Demonstrate Teamwork Skills

Since the role involves working closely with EPUT and the Police, be prepared to discuss your experience in team settings. Highlight specific examples where you collaborated effectively with others to achieve a common goal.

✨Prepare for Scenario Questions

Expect questions that assess your ability to manage a busy caseload and support clients in various situations. Think of scenarios from your past experience where you successfully handled challenging cases or provided effective support.

✨Familiarise Yourself with Relevant Tools

As proficiency in Microsoft Outlook, Word, and relevant databases is essential, brush up on these tools before the interview. Being able to discuss your experience with these applications will demonstrate your readiness for the role.

Recovery Support Worker
Phoenix Futures
Location: Chelmsford
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