Phoenix Futures has an exciting opportunity for an organised, proactive and experienced administrator to join our HMP Norwich Service as Administrator.
Role
Key tasks include using systems to create and maintain databases, documents and correspondence, attending and taking minutes at meetings, and maintaining digital filing and case management systems. The successful applicant will use NDTMS to submit service data, and prison systems to access relevant prison information for client care. As Data Administrator you will be responsible for managing and maintaining the data infrastructure within the service. You will provide administrative and secretarial support to the staff team at HMP Norwich including data collection and analysis.
Successful applicants will be able to demonstrate great organisational skills and initiative, with clear and effective communication both verbally and written.
We are keen to hear from anyone with transferable skills who is motivated and passionate about recovery.
We encourage and welcome applications from people of all backgrounds and believe it is important to include people with lived experience to ensure the needs of the people we support are represented. We are committed to creating an inclusive working environment where everyone is free to be themselves and we ensure equity of opportunity.
We encourage and welcome applications from people of all backgrounds and believe it is important to include people with lived experience to ensure the needs of the people we support are represented. We are committed to creating an inclusive working environment where everyone is free to be themselves and we ensure equity of opportunity.
What’s in it for you
- 25 days’ annual leave (increasing each year to a maximum of 30 days)
- A salary of £26,298
- Opportunity to access potential yearly salary increments subject to appraisal
- Dependents leave
- Occupational sick pay
- Season ticket loan, pension scheme, life assurance, discounts platform, and cycle scheme
- Continuous training and career development
- Access to a 24/7 Employee Assistance programme including telephone and online access
Interview Process
We want you to feel comfortable to be your best during the interview process, so that you can get to know Phoenix and we can get to know you. If shortlisted, you will be contacted for a short face to face interview and be provided all details about the assessment process. There will also be an brief aptitude test, in the form of a short systems task. All details will be provided in advance so that you can feel adequately prepared and we can support you with reasonable adjustments as required.
About Phoenix Futures
Phoenix Futures Group is a charity with over 50 years’ experience and a leading provider of drug and alcohol treatment. We use our expertise to support people in their personal recovery and to improve their lives. We are dedicated to advocating for people who are often overlooked and stigmatised, to ensure they have a fair chance to lead healthy and fulfilling lives. Our aim is for everyone to be able to achieve their potential for themselves, their families and communities.
We encourage and welcome applications from people of all backgrounds and believe it is important to include people with lived experience to ensure the needs of the people we support are represented. We are committed to creating an inclusive working environment where everyone is free to be themselves and we ensure equity of opportunity.
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Data Administrator in Norwich employer: Phoenix Futures
Phoenix Futures is an exceptional employer, offering a supportive and inclusive work environment in Swadlincote, where you can make a real difference in the lives of individuals affected by drug and alcohol dependency. With a strong focus on employee growth through continuous training and development, alongside generous benefits such as 25 days of annual leave and access to a 24/7 Employee Assistance programme, we empower our staff to thrive both personally and professionally. Join our passionate team and contribute to meaningful change while enjoying a rewarding career in the community.
