At a Glance
- Tasks: Support service users and families on their recovery journey in HMP Pentonville.
- Company: Join Phoenix Futures, a leading charity with over 50 years of experience.
- Benefits: Starting salary of £29,383, 25 days leave, and continuous training.
- Other info: Inclusive environment encouraging applications from all backgrounds.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Self-motivated, strong communication skills, and experience with vulnerable adults.
The predicted salary is between 29080 - 32240 £ per year.
Phoenix Futures is recruiting a Family Support Worker at HMP Pentonville to support service users and their families on their recovery journey. The role involves advocacy, signposting to agencies, and supporting through the last 12 weeks of sentence and 12 weeks after release.
Responsibilities
- Support service users and families in HMP Pentonville and the community.
- Advocate for service users, signpost and refer to agencies.
- Deliver psychosocial interventions with the Through the Gate team.
- Accompany prison leavers to community services and support engagement.
- Apply risk assessments and adhere to staffing protocols.
- Work occasional late shifts and weekends on a rota basis.
Qualifications & Skills
- Self‑motivated with initiative and teamwork.
- Strong communication and organisational skills.
- Dynamic, forward‑thinking approach.
- Experience working with vulnerable adults presenting with substance, alcohol and associated issues.
Rewards
- Starting salary of £29,383, with potential yearly increments subject to appraisal.
- 25 days annual leave plus Bank Holidays, increasing up to 30 days.
- Dependent leave.
- Occupational sick pay.
- Season ticket loan, pension scheme, life assurance, discounts platform, and cycle scheme.
- Continuous training and career development.
- 24/7 Employee Assistance programme.
About Phoenix Futures
Phoenix Futures Group is a charity with over 50 years of experience and is a leading provider of drug and alcohol treatment. We work with local authorities, other charities and service providers across the country to deliver innovative programmes and projects that change lives for the better. We provide psychosocial treatment and support to help people, families and communities recover from drug and alcohol dependency. We encourage applications from people of all backgrounds and are committed to creating an inclusive working environment where everyone is free to be themselves and we ensure equity of opportunity.
Family Support Worker in London employer: Phoenix Futures
Phoenix Futures is an exceptional employer, offering a supportive and inclusive work culture that prioritises the well-being of both employees and service users. Located at HMP Pentonville, the role of Family Support Worker provides meaningful opportunities for professional growth through continuous training and career development, alongside a competitive salary and generous benefits package, including 25 days of annual leave and a 24/7 Employee Assistance programme. Join us in making a real difference in the lives of vulnerable individuals and their families as you advocate for recovery and support their journey towards a better future.
StudySmarter Expert Advice🤫
We think this is how you could land Family Support Worker in London
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Phoenix Futures.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Phoenix Futures!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Phoenix Futures, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Phoenix Futures or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Family Support Worker in London
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Phoenix Futures:Before hitting send, make sure to tailor your application specifically to Phoenix Futures! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Phoenix Futures
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
