Family Support Worker

Family Support Worker

Full-Time 27722 - 38811 £ / year (est.) No home office possible
P

At a Glance

  • Tasks: Support families on their recovery journey and advocate for service users in HMP Pentonville.
  • Company: Join Phoenix Futures, a leader in innovative substance misuse services.
  • Benefits: Competitive salary, generous leave, training opportunities, and employee support programmes.
  • Why this job: Make a real difference in people's lives while developing your career in a supportive environment.
  • Qualifications: Self-motivated team player with good communication skills and experience with vulnerable adults.
  • Other info: Dynamic role with opportunities for continuous training and career growth.

The predicted salary is between 27722 - 38811 £ per year.

Full-time, Permanent

£27,722.65 per annum (Inclusive of Inner London Weighting Full time)

Phoenix Futures is looking to recruit a passionate and solution focussed Family Support Worker at HMP Pentonville. As a Family Support Worker, you will support service users and their families with their recovery journey, in HMP Pentonville and the community. You will also act as an advocate for these service users, signposting and referring to the necessary agencies to support them in their recovery holistically.

As a family support worker you will have knowledge of recovery, care planning and will have the ability to build and maintain relationships with internal and external agencies.

Responsibilities

  • Support service users and their families with their recovery journey in HMP Pentonville and the community.
  • Advocate for service users, provide signposting and referrals to relevant agencies for holistic recovery support.
  • Apply knowledge of recovery and care planning to build and maintain relationships with internal and external agencies.

About You

  • Self-motivated
  • Can work on their own initiative, but more importantly, as part of a team
  • Good communication and organisational skills
  • Dynamic and forward thinking
  • Experience working with vulnerable adults presenting with substance, alcohol and associated issues is ideal
  • This role will require occasional late shifts and weekends on a rota basis.

About Phoenix Futures

The Phoenix Futures Group has more than 50 years’ experience of developing and delivering pioneering substance misuse services. We believe in being the best and that is why we constantly strive to learn and innovate, to challenge ourselves, to adapt and to work together with others who can bring valuable expertise. Join us and we will support you to contribute to the creative development of our treatment and recovery approach to meet the needs of our service users, our commissioners, and stakeholders.

Your Rewards

  • Starting salary of £27,722.65, with opportunity to access potential yearly salary increments subject to appraisal.
  • 25 days’ annual leave plus Bank Holidays (increasing each year to a maximum of 30 days)
  • Opportunity to access potential yearly salary increments subject to appraisal
  • Dependents leave
  • Occupational sick pay
  • Season ticket loan, pension scheme, life assurance, discounts platform, and cycle scheme
  • Continuous training and career development
  • Access to a 24/7 Employee Assistance programme including telephone and online access

Family Support Worker employer: Phoenix Futures

Phoenix Futures is an exceptional employer, dedicated to fostering a supportive and innovative work environment for Family Support Workers at HMP Pentonville. With a strong emphasis on employee growth, we offer continuous training, generous annual leave, and a comprehensive benefits package, ensuring that our team members are well-equipped to make a meaningful impact in the lives of service users and their families. Join us to be part of a dynamic team that values collaboration and creativity in the recovery journey.
P

Contact Detail:

Phoenix Futures Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Family Support Worker

✨Tip Number 1

Network like a pro! Reach out to people in the field of family support work, especially those connected to Phoenix Futures. A friendly chat can open doors and give you insights that job descriptions just can't.

✨Tip Number 2

Prepare for the interview by practising common questions related to recovery and care planning. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.

✨Tip Number 3

Show your passion! When you get the chance to speak about your experiences, make sure to highlight your commitment to supporting vulnerable adults. Authenticity goes a long way in making a lasting impression.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Phoenix Futures team and contributing to our mission.

We think you need these skills to ace Family Support Worker

Advocacy Skills
Knowledge of Recovery and Care Planning
Relationship Building
Communication Skills
Organisational Skills
Teamwork
Self-Motivation
Experience with Vulnerable Adults
Problem-Solving Skills
Dynamic and Forward Thinking

Some tips for your application 🫡

Show Your Passion: When writing your application, let your passion for supporting families and service users shine through. We want to see your genuine interest in making a difference in their recovery journeys.

Tailor Your Experience: Make sure to highlight any relevant experience you have working with vulnerable adults or in recovery settings. We love seeing how your background aligns with the role of a Family Support Worker!

Be Clear and Concise: Keep your application clear and to the point. Use straightforward language to describe your skills and experiences, so we can easily see how you fit into our team at Phoenix Futures.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Phoenix Futures.

How to prepare for a job interview at Phoenix Futures

✨Know Your Stuff

Make sure you brush up on your knowledge of recovery and care planning. Familiarise yourself with the specific challenges faced by vulnerable adults, especially those dealing with substance misuse. This will help you demonstrate your expertise and show that you're genuinely passionate about supporting service users.

✨Showcase Your Advocacy Skills

Be prepared to discuss how you've acted as an advocate in previous roles. Think of examples where you've successfully signposted or referred individuals to relevant agencies. This will highlight your ability to build relationships and support holistic recovery, which is key for this role.

✨Team Player Vibes

Phoenix Futures values teamwork, so be ready to share experiences where you've collaborated effectively with others. Highlight your communication skills and how you've contributed to a positive team environment. This will show that you can work well both independently and as part of a team.

✨Flexibility is Key

Since the role requires occasional late shifts and weekends, be honest about your availability. Show that you're adaptable and willing to meet the demands of the job. This will reassure them that you're committed to the role and ready to support service users whenever needed.

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

P
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>