Deputy Manager

This role ensures the efficient delivery of a comprehensive residential rehabilitation programme with emphasis on supporting residents’ transition to independent living within their community. You will manage a multi-disciplinary team of therapeutic workers, counsellors and night workers providing support and leadership in all areas of delivery.

You will ensure that service delivery is in line with recommended professional good practice and Phoenix Future’s policies & practices and that the reasonable expectations of purchasers and service users are met. You will maintain a recovery-orientated approach to all undertakings and a demonstrable commitment to continued professional learning & development. As part of the management team, you will deputise for the Residential Service Manager as required. The role is based at Ophelia House, and you will be expected to take part in an on-call rota to support the staff and service delivery.

We are looking for an individual who enjoys bringing innovative ideas to life and isn’t afraid to take on new and exciting challenges. To join us at Ophelia House you will need:

• Experience working in a CQC registered service or similar.
• Experience of managing teams or internal staff.
• Evidence of effective partnership working and the ability to network for the benefit of the client and service.
• Determined, with a drive to succeed and a willingness to learn.
• Passionate and enthusiastic about making a real difference to the lives of people we support.

Your Rewards:

• Starting salary of £32,500, with opportunity to access potential yearly salary increments subject to appraisal, meaning potential salary increase of up to £38,000 (inc. £2k geographical supplement)
• 25 days’ annual leave plus Bank Holidays (increasing each year to a maximum of 30 days)
• Clinical Supervision
• Brand new refurbished service
• Free car parking
• Benefits including season ticket loan, pension scheme and life assurance
• Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities
• Continuous training and career development via PXL our dedicated learning management system
• Access to a 24/7 Employee Assistance programme including telephone and online access
• A rewarding role with the opportunity to help us support people on their journey to recovery and change their lives for the better.

We’ll ensure you get all the support you need to thrive and succeed in your role and find your place amongst our incredible and collaborative team.

Phoenix Futures Group is a charity with over 50 years’ experience and a leading provider of drug and alcohol treatment. Our values are what define us and ensure we work to the highest standards. We believe in being the best, we are passionate about recovery, we value our history and use it to inform our future.

This role will be working in a women’s-only residential service specialising in providing safe therapeutic environments for those who have experienced multiple disadvantage and those who have experienced past trauma. Therefore there is an Operational Requirement for this role to be fulfilled by a female.