At a Glance
- Tasks: Support individuals with complex needs in maintaining their accommodation and improving their lives.
- Company: Join Phoenix Futures, a leading charity with over 50 years of experience.
- Benefits: Starting salary of £24,637, 25 days leave, and continuous training opportunities.
- Other info: Inclusive workplace that values diverse backgrounds and lived experiences.
- Why this job: Make a real difference in people's lives while working in a supportive team environment.
- Qualifications: Experience with complex needs and strong communication skills are essential.
The predicted salary is between 24637 - 27400 £ per year.
We are searching for an inspirational Housing Support Worker who will work with a small cohort of individuals with varying needs, such as offending history, substance misuse, mental health, and learning difficulties, who have been housed in temporary and independent accommodation across two locations.
You will work alongside and coordinate a number of partnership agencies to provide holistic support plans, and provide information, advice and guidance to offer individuals housed in the scheme every opportunity to maintain their accommodation.
About You
The successful candidate will have knowledge of accommodation provisions and associated services and/or experience of working with individuals with complex lives. You will have the ability to positively empower and motivate. The ideal candidate will have excellent communication skills, good problem-solving and analytical skills. Lastly, we are looking for an individual with experience of working as part of a team with a holistic approach to service delivery.
An Enhanced DBS check will be required for this role.
Your Rewards
- Starting salary of £24,637.
- 25 days annual leave plus Bank Holidays (increasing each year to a maximum of 30 days).
- Benefits including season ticket loan, pension scheme and life assurance.
- Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities.
- Continuous training and career development via PXL, our dedicated learning management system.
- Access to a 24/7 Employee Assistance programme, including telephone and online access.
- A rewarding role with the opportunity to help us support people on their journey to recovery and change their lives for the better.
- Well ensure you get all the support you need to thrive and succeed in your role and find your place amongst our incredible and collaborative team.
About Phoenix Futures
Phoenix Futures Group is a charity with over 50 years experience and a leading provider of drug and alcohol treatment. We use our expertise to support people in their personal recovery and to improve their lives. We are dedicated to advocating for people who are often overlooked and stigmatised, to ensure they have a fair chance to lead healthy and fulfilling lives. Our aim is for everyone to be able to achieve their potential for themselves, their families and their communities.
We encourage and welcome applications from people of all backgrounds and believe it is important to include people with lived experience to ensure the needs of the people we support are represented. We are committed to creating an inclusive working environment where everyone is free to be themselves, and we ensure equity of opportunity.
Our managers and leaders are guided by a shared set of qualities that shape how we work with colleagues, partners and the people we support. These are: BRAVE, HONEST, VISIBLE, VISIONARY, NURTURING and COLLABORATIVE. These qualities underpin our approach to inclusive leadership, accountability and compassionate practice across Phoenix Futures and support the development of a value aligned culture.
Housing Support Worker in Colchester employer: Phoenix Futures
At Phoenix Futures, we pride ourselves on being an exceptional employer, offering a supportive and dynamic work environment at HMP Pentonville. Our commitment to employee growth is reflected in our comprehensive training opportunities, competitive salary structure, and generous benefits package, including a robust Employee Assistance programme. Join us to make a meaningful impact while enjoying a culture that values innovation, teamwork, and the well-being of both our staff and service users.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Support Worker in Colchester
✨Tip Number 1
Network like a pro! Reach out to people in the housing support sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the organisation and understanding their values. Be ready to discuss how your experience aligns with their mission, especially around supporting individuals with complex needs. Show them you’re not just a fit on paper!
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. Use the STAR method (Situation, Task, Action, Result) to structure your answers, especially when discussing your past experiences in housing support.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search. Let’s get you on board!
We think you need these skills to ace Housing Support Worker in Colchester
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for supporting individuals with complex needs shine through. We want to see how you can inspire and empower others, so share any relevant experiences that highlight your commitment to making a difference.
Tailor Your Application:Make sure to tailor your application specifically to the Housing Support Worker role. Use keywords from the job description and demonstrate how your skills and experiences align with what we’re looking for. This shows us you’ve done your homework and are genuinely interested.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experiences and skills. Avoid jargon and make it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Phoenix Futures and what we stand for.
How to prepare for a job interview at Phoenix Futures
✨Know Your Stuff
Make sure you understand the role of a Housing Support Worker inside out. Familiarise yourself with the challenges faced by individuals with complex needs, such as mental health issues or substance misuse. This knowledge will help you demonstrate your ability to provide holistic support during the interview.
✨Showcase Your Empathy
During the interview, share examples of how you've positively empowered and motivated individuals in the past. Use specific stories that highlight your communication skills and your ability to connect with people from diverse backgrounds. This will show that you can build trust and rapport with those you’ll be supporting.
✨Team Player Vibes
Emphasise your experience working collaboratively with other agencies or teams. Discuss how you’ve contributed to a team environment and how you approach service delivery with a holistic mindset. This will align with the values of Phoenix Futures and demonstrate that you’re ready to work within their collaborative framework.
✨Ask Thoughtful Questions
Prepare some insightful questions about the role and the organisation. Inquire about their approach to supporting staff development or how they measure success in their housing support services. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
