At a Glance
- Tasks: Lead a new crisis service, supporting individuals in mental health crises.
- Company: Join Phoenix Futures, a charity with over 50 years of experience in recovery.
- Benefits: Competitive salary, annual leave, training opportunities, and wellbeing support.
- Other info: Inclusive environment welcoming diverse backgrounds and lived experiences.
- Why this job: Make a real difference in people's lives while shaping a vital new service.
- Qualifications: Qualified mental health or social care professional with leadership experience.
The predicted salary is between 28500 - 31500 € per year.
Are you an experienced mental health or social care professional ready to lead on a new crisis service at the interface of A&E and community care? We are recruiting a Clinically Led Team Manager to support mobilisation of a brand-new pilot in North Essex. The service will provide targeted support to individuals who frequently present to A&E in mental health crisis, following self-harm, suicide attempt or suicidal ideation. This is a leadership role for an experienced mental health or social care professional. You will combine operational management with clinical oversight to ensure safe, evidence-based and trauma-informed crisis interventions.
The Role
- As team manager you will be responsible for the day to day running of the pilot.
- You will lead a small team to deliver high standards of practice, safe risk management, develop effective pathways between hospital and community teams, and maintain strong alignment with Phoenix Futures’ values and organisational priorities.
- You will have oversight of data quality, reporting and performance management in order to demonstrate the impact of the pilot to commissioners and wider stakeholders.
- The pilot will focus on Colchester General Hospital A&E department, and the role will be based in our Colchester office, although travel may be required across North Essex to ensure effective service delivery.
- This role requires confidence and professional judgement.
About You
- You will be a qualified and experienced mental health or social care professional who is confident working with high-risk, complex presentations.
- You will bring credibility within multi-disciplinary settings and be motivated by the opportunity to shape and lead a new crisis service at the interface between hospital and community care.
- To join us as a Team Manager you will have:
- A recognised professional qualification in mental health or social care (desirable)
- Experience supporting people with complex needs within mental health, social work, substance use, or related services
- Experience of managing and supporting staff, ideally within a frontline or clinical environment
- A strong understanding of risk management, safeguarding, and multi-agency working
- The confidence to make sound professional judgements when working with high-risk presentations
- The ability to build and maintain effective relationships with partner agencies, including NHS services, adult social care, and treatment providers
- Experience of monitoring performance and reporting data to managers and commissioners
- Strong organisational skills, with the ability to balance operational demands with quality and safety
- You will also bring:
- A flexible and innovative approach to service delivery
- Determination, resilience, and a genuine passion for improving outcomes for people in crisis
- Excellent communication skills, both written and verbal
- Confidence using Microsoft Outlook and Word, with familiarity in database or case-management systems
Your Rewards
- Salary of £28,500 - £31,500 per annum, pro rata. Starting salary will be dependent on whether the successful candidate holds relevant mental health or social care qualification
- Opportunity to access yearly salary increments (subject to appraisal), meaning potential salary increase up to £36,000 per annum, pro rata
- Committed to providing a Real Living Wage for you, through accreditation with the Living Wage Foundation
- 25 days’ annual leave plus Bank Holidays (increasing each year to a maximum of 30 days)
- Benefits including season ticket loan, pension scheme and life assurance
- Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities
- Continuous training and career development via PXL our dedicated learning management system
- Access to a 24/7 Employee Assistance programme including telephone and online access
- A rewarding role with the opportunity to help us support people on their journey to recovery and change their lives for the better.
About Phoenix Futures
Phoenix Futures Group is a charity with over 50 years’ experience and a leading provider of drug and alcohol treatment. Our values are what define us and ensure we work to the highest standards. We believe in being the best, we are passionate about recovery, we value our history and use it to inform our future.
We work with local authorities, other charities and service providers across the country to deliver innovative programmes and projects that change lives for the better, setting people on the path to health and emotional well-being. We provide a diverse range of services, our expertise in psychosocial treatment and support is the common thread that runs through everything we do. People need psychological interventions, social support, meaningful use of time, sense of purpose and a place of safety to sustain their recovery. At our core, we support people, families and communities to recover from drug and alcohol dependency.
We encourage and welcome applications from people of all backgrounds and believe it is important to include people with lived experience to ensure the needs of the people we support are represented. We are committed to creating an inclusive working environment where everyone is free to be themselves and we ensure equity of opportunity.
Interview Process
We want you to feel comfortable to be your best during the interview process, so that you can get to know Phoenix and we can get to know you. All details will be provided in advance so that you can feel adequately prepared, and we can support you with reasonable adjustments as required.
Please note, we will be assessing applications as they are submitted and may close this role should we find sufficient applicants with which to make our shortlist. As such, we would advise applying as soon as possible to avoid disappointment.
Locations
Team Manager in Colchester, Essex employer: Phoenix Futures
Phoenix Futures is an exceptional employer, offering a supportive and collaborative work culture that prioritises employee well-being and professional growth. With competitive salaries, generous annual leave, and continuous training opportunities, we empower our team members to make a meaningful impact in the lives of individuals facing mental health crises. Located in Colchester, you will be part of a pioneering pilot service that bridges hospital and community care, allowing you to lead innovative interventions while enjoying the benefits of a Real Living Wage and a commitment to inclusivity.
StudySmarter Expert Advice🤫
We think this is how you could land Team Manager in Colchester, Essex
✨Tip Number 1
Network like a pro! Reach out to your connections in the mental health and social care sectors. Attend local events or online webinars to meet potential employers and learn about opportunities that might not be advertised yet.
✨Tip Number 2
Prepare for those interviews! Research the organisation, understand their values, and think about how your experience aligns with their mission. Practise answering common interview questions, especially around crisis management and team leadership.
✨Tip Number 3
Showcase your passion! During interviews, share your personal experiences and motivations for wanting to work in this field. Employers love to see genuine enthusiasm for improving outcomes for people in crisis.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our incredible team at Phoenix Futures.
We think you need these skills to ace Team Manager in Colchester, Essex
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your relevant experience in mental health or social care. We want to see how your skills align with the role of Team Manager, so don’t hold back on showcasing your leadership and crisis intervention expertise!
Showcase Your Passion:Let your enthusiasm for improving outcomes for people in crisis shine through in your written application. We’re looking for someone who’s genuinely motivated by this work, so share your personal connection to the field and why you want to be part of our team.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language to describe your qualifications and experiences, as we appreciate a well-structured application that’s easy to read and understand.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Phoenix Futures and what we stand for.
How to prepare for a job interview at Phoenix Futures
✨Know Your Stuff
Make sure you brush up on your knowledge of mental health and social care practices. Familiarise yourself with the latest evidence-based interventions and trauma-informed care principles, as these will likely come up during your interview.
✨Show Your Leadership Skills
Prepare examples that showcase your experience in managing teams and supporting staff. Think about specific situations where you demonstrated effective leadership, especially in high-pressure environments, as this role requires confidence and professional judgement.
✨Understand the Role's Impact
Be ready to discuss how you would measure the success of the new crisis service. Consider how you would approach data quality, performance management, and reporting to stakeholders, as these are key responsibilities for the Team Manager position.
✨Build Connections
Highlight your ability to build relationships with partner agencies. Prepare to talk about your experience working collaboratively with NHS services, adult social care, and treatment providers, as strong multi-agency working is crucial for this role.
