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For Companies At a Glance
- Tasks: Support families in recovery by managing enquiries, assessments, and admissions.
- Company: Join Phoenix Futures, a leading charity with 50 years of experience in drug and alcohol treatment.
- Benefits: Enjoy a starting salary of £24,750, flexible working, and 25 days annual leave plus perks.
- Why this job: Make a real impact on families' lives while working in a supportive and inclusive environment.
- Qualifications: Experience with addiction support and strong relationship-building skills are essential.
- Other info: Flexible hours and a commitment to diversity make this role unique.
The predicted salary is between 19700 - 29250 £ per year.
We are recruiting for an Admissions and Assessment Coordinator to join our Specialist Family Residential Service in Sheffield. The service provides drug and alcohol recovery support for parents and their children in a residential setting.
The hours are full time, Monday to Friday 9-5, based at the Sheffield Family Residential Service, and you will be expected to take part in an on-call rota to support the staff and service delivery. Flexible working can be considered.
The service is based close to Eccelsall Road/Sheffield Hallam Collegiate Campus area of Sheffield, it is easily accessible. Situated in a large Victorian Building, fully refurbished in 2022, there is free on-site parking as well and is also easily accessed by multiple bus routes.
The Role
- Manage all enquiries and referrals made to the service, undertake comprehensive needs assessments and risk assessments for individuals.
- Liaise with the Residential Manager to make placement decisions about the suitability of individuals with multiple needs.
- Welcome new residents into the service and ensure all needs of the individuals are met upon arrival.
- Be responsible for data management of referrals and assessments, ensuring all admissions are managed safely and report data in line with processes in place.
- Liaise with referrers and stakeholders to ensure promotion of new relationships and existing relationships are maintained.
About You
- Experience of working with people and families with multiple and varying needs including addiction and have a working knowledge of residential rehabilitation and strengthening recovery capital.
- Experienced in working with multiple stakeholders and nurturing relationships, you will be able to confidently provide guidance and support to individuals, families, and stakeholders in relation to accessing and developing residential rehabilitation pathways into the service.
- Experience of completing robust assessments and risk management plans.
- You will be positive, innovative, and motivational in working as part of a multi-disciplinary team also on your own initiative.
We encourage and welcome applications from people of all backgrounds and believe it is important to include people with lived experience to ensure the needs of the people we support are represented. We are committed to creating an inclusive working environment where everyone is free to be themselves and we ensure equity of opportunity.
Your Rewards
- Starting salary of £24,750, with opportunity to access potential yearly salary increments subject to appraisal, meaning potential salary increase up to £29,250.
- 25 days’ annual leave plus Bank Holidays (increasing each year to a maximum of 30 days).
- Benefits including season ticket loan, pension scheme and life assurance.
- Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities.
- Continuous training and career development via PXL our dedicated learning management system.
- Access to a 24/7 Employee Assistance programme including telephone and online access.
- A rewarding role with the opportunity to help us support people on their journey to recovery and change their lives for the better.
About Phoenix Futures
Phoenix Futures Group is a charity with over 50 years’ experience and a leading provider of drug and alcohol treatment. Our values are what define us and ensure we work to the highest standards. We believe in being the best, we are passionate about recovery, we value our history and use it to inform our future. We work with local authorities, other charities and service providers across the country to deliver innovative programmes and projects that change lives for the better, setting people on the path to health and emotional wellbeing.
Interview Process
We want you to feel comfortable to be your best during the interview process, so that you can get to know Phoenix and we can get to know you. If shortlisted, you will be contacted for a short face-to-face interview. All details will be provided in advance so that you can feel adequately prepared and we can support you with reasonable adjustments as required.
Please note, we will be assessing applications as they are submitted and may close this role should we find sufficient applicants with which to make our shortlist. As such, we would advise applying as soon as possible to avoid disappointment.
Admissions and Assessment Coordinator employer: Phoenix Futures
Contact Detail:
Phoenix Futures Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Admissions and Assessment Coordinator
✨Tip Number 1
Familiarise yourself with the specific needs of families dealing with addiction. Understanding the challenges they face will help you demonstrate your empathy and ability to support them effectively during the interview.
✨Tip Number 2
Network with professionals in the field of addiction recovery and residential services. Building relationships with stakeholders can give you insights into the role and may even lead to referrals or recommendations.
✨Tip Number 3
Prepare to discuss your experience with assessments and risk management plans. Be ready to provide examples of how you've successfully navigated similar situations in the past, as this will showcase your expertise.
✨Tip Number 4
Research Phoenix Futures and their values thoroughly. Being able to articulate how your personal values align with theirs will demonstrate your commitment to their mission and make you a more attractive candidate.
We think you need these skills to ace Admissions and Assessment Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in working with families and individuals facing addiction issues. Emphasise any roles where you've managed assessments or liaised with multiple stakeholders.
Craft a Compelling Cover Letter: In your cover letter, express your passion for supporting families in recovery. Mention specific experiences that demonstrate your ability to empower others and your understanding of residential rehabilitation.
Highlight Relevant Skills: Clearly outline your skills related to data management, risk assessment, and relationship building. Use examples from your past work to illustrate how these skills will benefit the role.
Showcase Your Values: Phoenix Futures values inclusivity and lived experience. Make sure to convey your commitment to these values in your application, perhaps by sharing personal insights or experiences that align with their mission.
How to prepare for a job interview at Phoenix Futures
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of an Admissions and Assessment Coordinator. Be prepared to discuss how your experience aligns with managing enquiries, conducting assessments, and supporting families in recovery.
✨Showcase Your Experience
Highlight your previous work with families facing multiple needs, especially in addiction recovery. Be ready to share specific examples of how you've successfully supported individuals or families in similar situations.
✨Demonstrate Teamwork Skills
Since this role involves working within a multi-disciplinary team, be prepared to discuss your teamwork experiences. Share instances where you collaborated effectively with others to achieve positive outcomes for clients.
✨Ask Insightful Questions
Prepare thoughtful questions about the service and its approach to family support. This shows your genuine interest in the role and helps you assess if the organisation's values align with yours.
