At a Glance
- Tasks: Monitor gas network performance and respond to alarms in a dynamic control room.
- Company: Join a leading utility company with a strong commitment to community and teamwork.
- Benefits: Enjoy competitive salary, 25% shift allowance, 20 days leave, and pension matching.
- Other info: Flexible 24/7 shifts with opportunities for growth and development.
- Why this job: Be part of a friendly team making a real impact in the community.
- Qualifications: 1 year of relevant experience or strong admin background; 5 GCSEs including English & Maths.
The predicted salary is between 36000 - 60000 £ per year.
Are you currently looking to change your current job and have experience in an engineering environment? If so, then we want to hear from you! This is an exciting opportunity to work for a friendly team in an industry leading utility company. You will be joining a team of people who are united in achieving our corporate objectives and who are willing to go the extra mile to deliver excellent service to our customers.
As an equal opportunity employer, we welcome applications from all ages and backgrounds.
Key Responsibilities:- Monitor the performance of a gas network.
- To facilitate the appropriate response to all alarms.
- Emergency response support.
- Liaise with members of the team to ensure the seamless and efficient operation of the control room (24/7).
- Design and costing of new gas network extension works (incl. New Build).
- Candidates with at least one years relevant work experience in an engineering or numerical environment or strong administrative/customer-orientated background will be considered.
- Minimum of 5 GCSE passes (or equivalent) to include English & Maths at Grade C or above.
Required to participate in a rota system to provide 24-7 cover i.e. 3 x 12-hour day shifts (7am - 7pm) followed by 4 days off then 3 x 12 hour night shifts (7pm - 7am) followed by 5 days off.
What’s in it for you?- A competitive starting salary plus a 25% shift allowance.
- You will receive 20 days annual leave plus 11 bank holidays.
- Enrollment into the Company pension scheme on commencement and upon meeting qualifying criteria the Company will match your pension contributions up to 6%.
- Life assurance whilst employed by the Company.
- Free car parking.
Does this sound like you? We hope you can say Yes to all of the characteristics below - they are in the DNA of all our fantastic employees. Are you someone who:
- Respects diversity and behaves in an inclusive manner.
- Has a can-do attitude.
- Can evolve and adapt quickly.
- Wants to deliver positive change to the customer and communities that we serve.
- Recognises that we can achieve more through teamwork.
If this sounds like you then we definitely want to hear from you!
A little more about us: We were established in 1996 to bring natural gas to the Greater Belfast area of Northern Ireland, where there was previously no natural gas distribution network. Since 1996 local, national and international partnerships have delivered an investment of over £500 million into the Northern Ireland economy and the wider natural gas industry now provides employment to over 2,500 people. We continue to invest in infrastructure that currently has in excess of 263,000 domestic and business customers connected, and continues to grow at around 8,000 new customers each year.
Engineering Support Officer in Belfast employer: Phoenix Energy
Join an industry-leading utility company that values teamwork and inclusivity, offering a supportive work culture where your contributions directly impact the community. With competitive salaries, generous leave policies, and opportunities for professional growth, this role as an Engineering Support Officer in Greater Belfast provides a rewarding environment for those looking to make a difference in the gas network sector.
StudySmarter Expert Advice🤫
We think this is how you could land Engineering Support Officer in Belfast
✨Tip Number 1
Familiarise yourself with the gas network and its operations. Understanding how the system works will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of the company. They can provide valuable insights into the company culture and what it takes to succeed as an Engineering Support Officer.
✨Tip Number 3
Prepare for situational questions that may arise during the interview. Think about scenarios where you've had to respond to emergencies or work under pressure, as these experiences are crucial for this role.
✨Tip Number 4
Demonstrate your teamwork skills. Since the role involves liaising with team members, be ready to discuss examples of how you've successfully collaborated with others in past roles.
We think you need these skills to ace Engineering Support Officer in Belfast
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in engineering or numerical environments. Emphasise any roles where you've monitored performance or provided emergency support, as these are key responsibilities for the Engineering Support Officer position.
Craft a Strong Cover Letter:Write a cover letter that showcases your can-do attitude and ability to work in a team. Mention specific examples of how you've adapted to challenges in previous roles and how you respect diversity in the workplace.
Highlight Relevant Qualifications:Ensure you clearly list your GCSEs or equivalent qualifications, especially in English and Maths. If you have additional certifications or training related to engineering or customer service, include those as well.
Show Enthusiasm for the Role:In your application, express genuine interest in the company and the role. Mention your desire to contribute positively to the community and your excitement about working in a 24/7 operational environment.
How to prepare for a job interview at Phoenix Energy
✨Know Your Engineering Basics
Brush up on your engineering principles, especially those related to gas networks. Be prepared to discuss your previous experience in an engineering environment and how it relates to the role of Engineering Support Officer.
✨Demonstrate Teamwork Skills
Since the job involves working closely with a team, be ready to share examples of how you've successfully collaborated with others in past roles. Highlight your ability to adapt and contribute positively to a team dynamic.
✨Showcase Your Problem-Solving Abilities
Prepare to discuss specific instances where you've effectively responded to emergencies or solved problems in a high-pressure environment. This will demonstrate your capability to handle the responsibilities of monitoring alarms and providing emergency support.
✨Emphasise Your Customer Service Orientation
As the role involves delivering excellent service to customers, be sure to highlight any customer-facing experience you have. Discuss how you’ve gone the extra mile to ensure customer satisfaction in previous positions.
