At a Glance
- Tasks: Support product setup and updates on MOO.com, ensuring everything is accurate and appealing.
- Company: Join a vibrant team at MOO, a leader in print and digital products.
- Benefits: Enjoy 25 days holiday, flexible work options, and private healthcare.
- Other info: Work in a fun, inclusive environment that values your individuality.
- Why this job: Be part of a creative team that brings exciting products to life online.
- Qualifications: Detail-oriented, organised, and proactive; interest in e-commerce is a plus.
The predicted salary is between 30000 - 40000 £ per year.
MOO set out to shake up the world of print back in 2006. Today we’re a 400+ strong team who create print and digital products for companies of all sizes – from Google and AirBnB to small businesses. Our global HQ is in London, UK, with additional premises in Dagenham, Boston, MA, East Providence, RI, and Denver, CO.
We’re building and improving the way products come to life on MOO.com. Sitting within the wider E-commerce team alongside Trading and Merchandising, we work closely with teams across the business - including Digital Product, Marketing, and Creative - to ensure new products launch smoothly and appear beautifully on MOO.com.
Our role is a mix of operational know-how and attention to detail. From setting up new products and maintaining the catalogue to improving Product Detail Pages (PDPs) and supporting merchandising initiatives, we ensure the information behind every product is accurate, structured correctly, and ready for customers to explore.
Ultimately, our goal is simple: make sure every product on MOO.com is easy to discover, easy to understand, and ready to inspire customers. As an E-commerce Product Enablement Assistant, you’ll help bring MOO’s products to life online. You’ll support product setup, catalogue maintenance, and updates to Product Detail Pages, listing pages, FAQs, and design guidelines, working closely with Product, Marketing, Creative, and Trading & Merchandising teams. Your work ensures products are discoverable, accurate, and ready for customers to explore and buy.
The Person We Want
We’re looking for someone detail-oriented, organised, and proactive. You enjoy working with data, following processes, and ensuring things are set up correctly. You’re happy liaising across teams, managing multiple tasks, and supporting projects that improve how products appear and perform on site. An interest in e-commerce, digital products, or online retail will help you thrive in this role. Previous experience is great; however, we’re also interested in hearing from you if you’re a recent graduate or just looking to get into the field.
Responsibilities
- Support the setup and launch of new products and product updates on MOO.com
- Liaise with Tech and Creative teams to help resolve build issues and ensure launches run smoothly
- Maintain and update product catalogue data, ensuring accuracy and consistency
- Assist with updates and optimisations to PDPs
- Support merchandising and trading teams with catalogue and launch knowledge
- Assist in monitoring product and category performance to identify opportunities for improvement
- Ensure product data supports discoverability, filtering, and customer decision-making on site
About You
The person we appoint to this role will be enthusiastic, proactive, and keen to work as part of a team. You should have:
- Eagerness to work in a ‘test & learn’ culture
- Team player who can keep communication lines open
- Ability to work in a collaborative environment, but comfortable working independently
- Comfortable working at a fast pace
- A keen eye for detail
- Organised and able to manage multiple tasks and requests at once
Nice To Have
Experience working with e-commerce platforms, product catalogues, or CMS tools is a plus.
What’s it like to work at MOO?
MOO’s the kind of workplace where you can really be yourself. We want to help you grow in your career and set you up for success while recognising the importance of a healthy work/life balance. That’s why we offer 25 days holiday rising by one day for each year here (for 5 years), a matched pension scheme, and paid parental leave. We’ll offer you private healthcare, life insurance, a season ticket loan, and a cycle to work scheme. We also offer flexible work schedules with hybrid and remote working for certain roles as well as a Work From Anywhere program.
Diversity Statement
We are working hard to create a representative, inclusive, and friendly team because we know that different experiences, perspectives, and backgrounds make for a better workplace. MOO doesn’t discriminate on the basis of race, colour, religion or belief, gender, national origin, age, sexual orientation, marital status, disability, or any other protected class. We strive to create a values-driven, purposeful, and highly empowered organisation that we are all proud to work for.
E-commerce Product Enablement Assistant in London employer: Phoenix Court Group
As a CRM Executive at our vibrant London office, you'll be part of a dynamic team that thrives on creativity and collaboration, transforming unconventional spaces into unforgettable experiences. We offer a warm, inclusive work culture with flexible hybrid working arrangements, opportunities for personal growth, and the chance to make a real impact on global campaigns. Plus, enjoy perks like tickets to Sofar shows and the excitement of working in a role that connects you with music, arts, and culture.
StudySmarter Expert Advice🤫
We think this is how you could land E-commerce Product Enablement Assistant in London
✨Join E-Commerce Groups Online
Get yourself joining some Facebook groups or LinkedIn communities aimed at e-commerce buffs. These are goldmines for spotting job postings and connecting with people already rocking the industry. Plus, you'll get a sense of what companies like Phoenix Court Group are looking for!
✨Show Off Your E-Commerce Skills
Think about creating a small personal project—maybe a mock online store or an analysis of a trending product. This can help you stand out when you apply for positions like the E-commerce Product Enablement Assistant at Phoenix Court Group. Having something to showcase not only highlights your skills but also shows your enthusiasm for the field!
✨Leverage Your University’s Career Centre
If you're still at uni, don't forget to tap into your career services. They often have exclusive partnerships with e-commerce companies looking for fresh talent. Use this resource to get feedback on your applications or even snag some interview prep tailored to entry-level positions.
✨Connect at E-Commerce Conferences
Keep an eye out for local or virtual e-commerce conferences and events. These gatherings are perfect for meeting insiders at places like Phoenix Court Group, and you never know—one casual chat could lead to internship opportunities or insider tips on job openings!
We think you need these skills to ace E-commerce Product Enablement Assistant in London
Some tips for your application 🫡
Highlight Your E-Commerce Knowledge:Since you're aiming for an entry-level role in e-commerce, make sure to showcase any relevant experiences or coursework that demonstrate your understanding of online retail. Include anything about digital marketing, customer engagement, or e-commerce platforms. We want to see your passion for the industry!
Show Off Your Analytical Skills:E-commerce is all about data! When writing your CV and cover letter, emphasise any analytical skills you've acquired, whether through school projects or internships. Mention any experience with analytics tools or how you've used data to draw conclusions, even if it's just from personal projects. It makes us notice your potential!
Craft a Compelling Cover Letter:For entry-level positions, a well-written cover letter can really set you apart. Use it to articulate your enthusiasm for e-commerce and how you're eager to learn and grow. Let us know why you're specifically interested in Phoenix Court Group and this opportunity—make it personal!
Keep it Simple and Neat:Ensure your application documents are easy to read with a clean design. Use sections clearly, perhaps bullet points for your skills or a neat layout for your experience. As this is an entry-level position, showing clarity and organisation in your application can impress us before we even meet you!
How to prepare for a job interview at Phoenix Court Group
✨Know Your E-Commerce Platforms
Familiarise yourself with popular e-commerce platforms like Shopify, WooCommerce, or Magento. Be ready to discuss any hands-on experience you have, even if it's just personal projects or coursework. Showing that you understand the tools of the trade will set you apart!
✨Master the Basics of Online Marketing
Brush up on your knowledge of SEO, email marketing, and social media strategies. During the interview, you might be asked how you would boost sales or improve user engagement on an e-commerce site. Having some ideas or case studies ready to discuss will help demonstrate your enthusiasm and understanding of the industry.
✨Showcase Your Analytical Skills
E-commerce is all about the numbers! Be prepared to discuss how you would use data to inform decisions, perhaps by analysing customer behaviour or sales trends. If you’ve worked with any analytics tools like Google Analytics, make sure to mention it!
✨Demonstrate Your Willingness to Learn
As this is an entry-level position, we really want to see your enthusiasm for the field. Be ready to talk about what excites you about e-commerce and your eagerness to absorb knowledge from your potential teammates at Phoenix Court Group. Show them that you're not just looking for a job, but an opportunity to grow and contribute!
