Account Manager - Publisher Development in London

Company at a Glance

OpenX is focused on unleashing the full economic potential of digital media companies. We do this by making digital advertising markets and technologies that are designed to deliver optimal value to publishers and advertisers on every ad served across all screens.

At OpenX, we have built a team that is uniquely experienced in designing and operating high-scale ad marketplaces, and we are constantly on the lookout for thoughtful, creative executors who are as fascinated as we are about finding new ways to apply a blend of market design, technical innovation, operational excellence, and empathetic partner service to the frontiers of digital advertising.

As Account Manager, you will play a critical role on the Publisher Development team at OpenX and report directly to the VP of Account Management, EMEA. Our team operates in a fast-paced environment and a rapidly changing industry landscape that will call for creativity and thought leadership.

AMs will partner directly with the Business Development team to own a book of publisher accounts and will be responsible for owning revenue targets and building strong relationships with key contacts at the publisher. You will leverage deep knowledge of our technology and broader programmatic advertising trends to influence revenue across all integration types including: header bidding, oRTB, server to server, and all formats including: display, video, app, and CTV. Account Managers will also be responsible for identifying upsell opportunities to grow revenue across direct integrations and the OpenX PMP product suite.

Responsibilities

• Partner with BD Sales lead to own a book of publishers and be responsible for overall performance and revenue forecast
• Drive publisher revenue growth through new direct supply integrations, yield optimization, and upsell strategic products including pub sourced PMPs
• Identify, troubleshoot, and solve performance anomalies with the Support and Solution Architect team
• Cultivate and maintain relationships with both day to day contacts and senior level execs at publishers
• Maintain a deep understanding of assigned publisher's strategy, goals, and OpenX's stack ranking
• Own QBRs, strategy meetings, and quarterly client entertainment
• Be an expert in OpenX publisher platform, analytics and reporting tools, and overall product suite
• Partner with Buyer Development team to support them in PMP proposals and inventory packaging opportunities
• Identify market and product opportunities and provide a constant stream of feedback to management and product teams

Required Skills & Qualifications

• 3-5 years of Account Management, Customer Success, or analytical work experience with programmatic publisher, yield optimization, or programmatic ad tech
• Natural curiosity and strong understanding of the ad tech and programmatic industry
• Skilled communicator with a history of building relationships with clients
• Strong problem solving and analytical mindset to diagnose issues and make informed recommendations for improvement
• Solid project management skills – organized, detail-oriented, able to multitask, and drive cross-functional stakeholders to achieve a common goal
• Advanced knowledge of Excel; high proficiency in Powerpoint
• Strong relationship management skills with experience in working with multiple cross-functional teams located across various offices and time zones
• Experience with tech platforms such as ad servers, SSPs, DSPs, CRMs will be highly regarded.
• French Speaking Highly Desirable

The salary for this role is £45,000 - £53,000 a year.

OpenX VALUES

Our five company values form a solid bedrock serving to define us as a group and guide the company. Our values remind us that how we do things often matters as much as what we do.

• WE ARE ONE - We are one team. There are no exceptions. We are a group of strong and diverse individuals unified by a shared mission. We embrace challenges and win together as a team. We respect and care about our colleagues and cultivate an inclusive culture.
• WE ARE CUSTOMER CENTRIC - We innovate on behalf of our customers. We understand, respect, and listen carefully to our customers. We build great products to solve our customers' problems. We manage our customers' expectations clearly and honestly. We are a trusted partner to all of our customers - we act with integrity at all times. We care.
• OPENX IS OURS - We are all owners of OpenX. We all have a voice to improve OpenX. We stake our personal and professional reputations on the excellence of our work. We are not interested in just 'doing our jobs'; we take ownership to drive results.
• WE ARE AN OPEN BOOK - We understand and respect what each of us does. We are eager to teach and share what we know with others, both internally and externally. We are eager to learn from others and we ask questions internally and externally.
• WE EVOLVE FAST - We take responsible risks and own and learn from our mistakes. We recognize and repeat success. We actively seek out and provide constructive feedback. We adapt quickly and embrace change. We tackle growth and learning with real urgency. We are endlessly curious.

OpenX TRAITS

Our three traits capture what makes a great team member at OpenX.

• HUMBLE - Ideal team players are humble and demonstrate integrity. They put the team's success above their own, share credit generously, and value collective achievements. They are self-assured, open to coaching, and committed to continuous learning.
• DRIVEN - Ideal team players are results-driven and motivated. They are curious, always seeking more to do, learn, and take on. As proactive problem-solvers, they take initiative without needing external motivation. They continuously think about the next steps and opportunities for improvement.
• SMART - Ideal team players are smart and possess the intellectual acumen to understand the complexities of our organization and industry. They are interpersonally intelligent, good communicators, and exemplify sound judgment in their interactions across the company to foster a collaborative environment.

OpenX is committed to equal employment opportunities. It is a fundamental principle at OpenX not to discriminate against employees or applicants for employment on any legally-recognized basis including, but not limited to: age, race, creed, color, religion, national origin, sexual orientation, sex, disability, predisposing genetic characteristics, genetic information, military or veteran status, marital status, gender identity/transgender status, pregnancy, childbirth or related medical condition, and other protected characteristic as established by law.