SF Solution Architect with Field Service Experience (UK Based) in London

SF Solution Architect with Field Service Experience (UK Based) in London

London Full-Time On-site
Phoenix Consulting

At a Glance

  • Tasks: Lead the design and delivery of Salesforce solutions, focusing on field service capabilities.
  • Company: Fast-growing technical consulting partner specialising in digital transformation.
  • Benefits: Remote-first culture, flexible working, and opportunities for professional growth.
  • Other info: Join a supportive team and influence the direction of our growing consultancy.
  • Why this job: Shape innovative solutions and make a real impact in a collaborative environment.
  • Qualifications: Experience as a Solution Architect with Salesforce and field service expertise.

About Phoenix Consulting

We are a fast-growing technical consulting and implementation partner, helping organisations deliver end-to-end digital transformation across enterprise IT platforms, Cyber Security, systems integration, cloud and ERP, with Salesforce as one of the platforms we specialise in. Our business focus includes energy and healthcare, and we have a long track record of success through organic and new business growth. We are trusted by our customers for our ability to deliver complex, high-value programmes and for working in deep partnership with their teams.

The Role

We are looking for a Solution Architect to lead the design and delivery of client solutions across our Salesforce engagements. You will translate client business requirements into robust, scalable technical architecture, working closely with delivery teams, consultants, and client stakeholders throughout each engagement. This role has a particular focus on field service solutions, so hands-on experience designing and implementing field service capability (such as Salesforce Field Service) is essential. While the role is remote, you will need to be comfortable travelling to client sites from time to time — for workshops, discovery sessions, and go-lives — so being UK-based is a firm requirement. We're looking for someone who sees this as more than a role to fill — someone keen to grow with Phoenix as we scale, take on greater ownership over time, and help shape how we deliver solutions as a business.

Key Responsibilities

  • Lead solution design and technical architecture across Salesforce client engagements
  • Translate client business requirements into scalable, well-architected technical solutions
  • Design and oversee field service solutions specifically, drawing on hands-on field service implementation experience
  • Act as the primary technical point of contact for clients throughout the engagement lifecycle
  • Attend client sites as needed for discovery workshops, solution walkthroughs, and go-lives
  • Work closely with delivery consultants to ensure solutions are implemented to specification and best practice
  • Identify risks, dependencies, and technical trade-offs early, and communicate these clearly to clients and leadership
  • Contribute to pre-sales and scoping conversations, helping shape proposals and statements of work
  • Support the development of Phoenix's internal delivery standards, templates, and best practice as the team grows
  • Mentor and support less experienced consultants on technical delivery

About You

Essential

  • Based in the UK, with the ability to travel to client sites when required
  • Relevant certifications (e.g. Salesforce Application/System Architect, Field Service certifications)
  • Proven experience as a Solution Architect within a Salesforce environment with field service experience
  • Hands-on experience delivering field service solutions (e.g. Salesforce Field Service)
  • Strong ability to translate business requirements into solution architecture and clear client-facing documentation
  • Comfortable working directly with client stakeholders, including in person
  • Confident working independently in a remote, self-directed environment
  • A genuine desire to grow with the business — someone looking for a long-term home, not just a short-term contract
  • Strong communication skills, with the ability to explain technical concepts to non-technical audiences
  • 3+ years of experience in client-facing projects with a focus on large-scale systems development and business process consulting

Desirable

  • Experience working within a consultancy or professional services environment
  • Exposure to pre-sales, scoping, or proposal writing
  • Experience mentoring or supporting junior consultants
  • Experience with field service solutions such as Salesforce Field Service

Why Join Phoenix

  • A genuinely remote-first, flexible working culture
  • The opportunity to shape solution delivery as we scale as a business
  • Direct exposure to leadership and a real say in how we work
  • A collaborative, supportive team culture across a growing consultancy
  • A dynamic working environment where you can directly influence both the direction of the company as well as ensuring client success with every interaction

SF Solution Architect with Field Service Experience (UK Based) in London employer: Phoenix Consulting

Phoenix Consulting is an exceptional employer that champions a remote-first, flexible working culture, allowing you to balance your professional and personal life while contributing to meaningful digital transformation projects. With a strong focus on employee growth, you will have the opportunity to shape solution delivery and directly influence the company's direction, all within a collaborative and supportive team environment. Join us to not only advance your career but also to play a pivotal role in delivering high-value solutions across diverse sectors like energy and healthcare.

Phoenix Consulting

Contact Details:

Phoenix Consulting Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land SF Solution Architect with Field Service Experience (UK Based) in London

✨Join Local Tech Meetups

Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Phoenix Consulting or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!

✨Contribute to Open Source Projects

Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Phoenix Consulting.

✨Tap into Online Developer Communities

Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Phoenix Consulting.

✨Explore Job Boards Specifically for Tech Roles

Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Phoenix Consulting that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!

We think you need these skills to ace SF Solution Architect with Field Service Experience (UK Based) in London

Salesforce Field Service
Solution Architecture
Technical Documentation
Client Stakeholder Engagement
Field Service Implementation
Business Requirements Translation
Pre-sales Support

Some tips for your application 🫡

Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.

Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Phoenix Consulting.

Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Phoenix Consulting and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!

Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!

How to prepare for a job interview at Phoenix Consulting

✨Brush Up on Your Coding Skills

For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.

✨Know Your Tools and Frameworks

Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Phoenix Consulting uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.

✨Showcase Your Projects

Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.

✨Prepare for Behavioural Questions

While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.