At a Glance
- Tasks: Plan and manage daily workloads for repair operatives using innovative IT systems.
- Company: Phoenix Community Housing, a resident-led organisation making a real difference.
- Benefits: Gain valuable experience in a supportive environment with opportunities for growth.
- Other info: Join a dynamic team focused on collaboration and community values.
- Why this job: Be part of a team that delivers excellent services and builds a better community.
- Qualifications: Experience in repairs planning is a plus; problem-solving skills are essential.
The predicted salary is between 30000 - 42000 £ per year.
Overview
We are looking for a Repairs Team Planner to join our team; someone who can provide a high-quality service to customers and colleagues alike, and who will remain calm and professional under pressure. You should be good at problem-solving and resourceful. Repairs Planning experience in a Housing Association or local authority is advantageous.
Responsibilities
- Plan the daily workload of operatives using IT systems and Dynamic Resource Scheduler (DRS) software.
- Manage repair appointments in their entirety, changing operatives\' workloads, and making decisions on how and when repairs are completed.
- Ensure our residents and operatives are kept informed of their repair from start to finish.
- Build strong working relationships with our operatives, repairs managers and technical leads, support work streams and become familiar with all the requirements of running an efficient, professional repair service.
Values
At Phoenix, our values are Community, Customer, Consideration, and Collaboration. We\\\'re looking for someone who will bring these to life every day, helping us deliver excellent homes and services for our residents.
About Phoenix Community Housing
Phoenix is a housing organisation with a difference. We\\\'re led by our residents, with a tenant as our Chair and with residents as the largest group on our Board. Some housing associations talk about resident involvement. We live and breathe it every day.
We believe this is our core strength and it\\\'s helped us achieve a wide range of accolades and awards.
We\\\'re based in south Lewisham, London, and are proud to be building new homes in our area. We\\\'ve grown as a housing association, taking on the management of 1,500 more homes in late 2021 to bring our total number of homes to around 7,800.
Our new Corporate Plan will help us deliver on our vision of \\\'together building a better future for our Phoenix Community\\\', supported by strategies to refresh our approach to resident involvement, customer service, sustainability and ensuring that all residents can enjoy good quality, safe and affordable homes.
Repairs Team Planner (6 months fixed term contract) in Camden Town employer: PHOENIX COMMUNITY HOUSING
At Phoenix Community Housing, we pride ourselves on being an exceptional employer that values community, collaboration, and customer service. Our supportive work culture fosters strong relationships among colleagues, while our commitment to resident involvement ensures that every team member plays a vital role in making a difference in the lives of our residents. With opportunities for professional growth and a focus on delivering high-quality services, joining our team in south Lewisham means contributing to a meaningful mission in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Repairs Team Planner (6 months fixed term contract) in Camden Town
✨Get Your Foot in the Door
Temporary roles in construction often rely on quick recruitment, so make sure to visit local recruitment agencies that specialise in the construction sector. They usually have a go-to list of companies that need staff urgently, helping us connect with potential employers faster.
✨Leverage Community Connections
Construction is all about connections! Check out local trade events, networking gatherings, or even social media groups focused on your area. Engaging with the community can lead to insider knowledge about temporary job openings that might not be advertised anywhere else.
✨Showcase Your Skills with a Solid Portfolio
Even for temporary gigs, a visual portfolio can really set you apart. Take photos of previous projects you’ve worked on, or if you're fresh in the industry, show examples of your work during training. This can help us demonstrate our hands-on experience to potential employers, like PHOENIX COMMUNITY HOUSING.
✨Apply Directly at Construction Sites
Don’t overlook the power of walking directly into construction sites. Many temporary positions are filled on the spot, so it’s worth popping by local sites and having a face-to-face chat. Bring your CV and be ready to impress, as companies like PHOENIX COMMUNITY HOUSING appreciate proactive candidates ready to jump in when needed.
We think you need these skills to ace Repairs Team Planner (6 months fixed term contract) in Camden Town
Some tips for your application 🫡
Highlight Your Relevant Experience:In the construction game, having hands-on experience matters! Be sure to showcase any previous temporary roles or projects you've worked on in your CV. Mention specific skills like safety protocols, tools you're familiar with, or types of construction work you've done – this will help you stand out!
Showcase Certifications and Training:If you've got any relevant certifications or training like a CSCS card or health and safety courses, flaunt them! Include them in your CV and mention them in your cover letter. It shows that you're not just ready to get to work but that you've got the essential safety knowledge, which is super important in the construction industry.
Emphasise Flexibility and Availability:For a temporary role, flexibility is key! In your cover letter, make sure to clearly state your availability – are you ready to start immediately? Can you work various shifts? Letting PHOENIX COMMUNITY HOUSING know how adaptable you are might just get you the edge over other candidates.
Keep it Concise and Clear:When applying for temporary roles in construction, employers often appreciate brevity. Keep your CV and cover letter clear and to the point. Focus on the skills and experiences that align most with what PHOENIX COMMUNITY HOUSING is looking for. Avoid unnecessary fluff to make it easier for them to see why you’re the perfect fit!
How to prepare for a job interview at PHOENIX COMMUNITY HOUSING
✨Show Off Your Safety Knowledge
In construction, health and safety is non-negotiable. Get comfortable with specific safety regulations like COSHH or Working at Height – you might get asked how you’d handle risk assessments or unsafe conditions. We need to show that we prioritise safety above all else.
✨Be Ready for Hands-On Scenarios
Expect practical questions or even a mini test where you’ll need to demonstrate basic skills. They might set up a scenario and ask how you would approach a specific task. Let’s prepare by brushing up on our trade skills and thinking through past projects we’ve worked on.
✨Flexibility is Key
Since this is a temporary role, they’ll want to know if you can adapt quickly to different teams and situations. Let's think about past experiences where we've had to adjust on the fly. This will show we’re ready to hit the ground running!
✨Highlight Your Previous Experience
Temporary roles often require hitting the ground running, so make sure to have a few stories lined up that showcase your relevant experience in construction. We want to emphasise skills that might not be on our CV—like teamwork and problem-solving when things don't go to plan.
