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- Tasks: Lead a dynamic team to efficiently schedule and optimise repairs work orders.
- Company: Join a forward-thinking organisation committed to service excellence.
- Benefits: Competitive salary, inclusive workplace, and opportunities for personal growth.
- Other info: We celebrate diversity and welcome applicants from all backgrounds.
- Why this job: Make a real difference in residents' lives while developing your leadership skills.
- Qualifications: Strong communication and leadership skills with a passion for service.
The predicted salary is between 30000 - 40000 £ per year.
As a Repairs Team Leader, you are responsible for leading a busy team of Repairs Planners, ensuring efficient scheduling of work orders and optimising resource allocation for day-to-day operations. This is a pivotal role as part of the Contact Centre Leadership Team to provide service excellence as well as be the key liaison point between the Contact Centre and Repairs service.
The successful candidate should be someone who has a passion for delivering great services to residents, has good communication skills and displays strong leadership abilities.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Repairs Planner Team Leader in London employer: PHOENIX COMMUNITY HOUSING
Contact Detail:
PHOENIX COMMUNITY HOUSING Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Repairs Planner Team Leader in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees in similar roles. They can give you the inside scoop on what it’s really like to work as a Repairs Planner Team Leader and might even refer you directly.
✨Tip Number 2
Prepare for the interview by practising common questions related to leadership and service excellence. We recommend using the STAR method to structure your answers, showcasing your experience in optimising resource allocation and team management.
✨Tip Number 3
Showcase your passion for delivering great services! During interviews, share specific examples of how you've improved service delivery in past roles. This will demonstrate your commitment to excellence, which is key for this position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Repairs Planner Team Leader in London
Some tips for your application 🫡
Show Your Leadership Skills: Make sure to highlight your leadership experience in your application. We want to see how you've successfully led teams in the past and how you can bring that passion for service excellence to our Repairs Planner team.
Communicate Clearly: Since communication is key in this role, ensure your application is clear and concise. Use straightforward language to express your ideas and experiences, so we can easily see how you fit into our team.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that align with the Repairs Planner Team Leader role. We love seeing candidates who take the extra step!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at PHOENIX COMMUNITY HOUSING
✨Know Your Stuff
Make sure you understand the role of a Repairs Planner Team Leader inside out. Familiarise yourself with scheduling processes, resource allocation, and how to optimise operations. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about challenges you've faced and how you overcame them. This will demonstrate your strong leadership abilities and your passion for delivering great services to residents.
✨Communication is Key
Since this role involves liaising between the Contact Centre and Repairs service, practice articulating your thoughts clearly. You might want to prepare a few scenarios where effective communication made a difference in your previous roles. This will highlight your good communication skills.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team's current challenges or how success is measured in this role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.