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- Tasks: Support residents in over 55s housing, manage tenancies, and address community issues.
- Company: Phoenix Community Housing is a resident-led organisation focused on community involvement.
- Benefits: Enjoy flexible part-time hours and the chance to make a real difference in people's lives.
- Why this job: Join a passionate team dedicated to improving services and enhancing community well-being.
- Qualifications: Experience in housing management and strong interpersonal skills are essential.
- Other info: This role requires a DBS check for safeguarding purposes.
The predicted salary is between 20407 - 20407 £ per year.
We are looking for someone to join our Housing team in this newly created part time role, working on a small patch with our residents in over 55s housing. You will be based at our extra care scheme and will also provide support and work closely with our Extra Care Scheme Manager.
As a Housing Officer, your focus will be to provide an effective housing management service. Responsibilities will include:
- Tenancy management
- Identifying and attending to improvement works
- Addressing anti-social behaviour
- Identifying support needs
We are looking for candidates who have a proven background in housing management and are self-motivated. You should demonstrate a high level of empathy, tenacity and confidence when addressing a variety of issues and thrive when proactively working with residents, colleagues and partners to improve our services. This role is subject to a DBS check.
About Phoenix Community Housing: Phoenix is a housing organisation with a difference. We’re led by our residents, with a tenant as our Chair and with residents as the largest group on our Board. Some housing associations talk about resident involvement. We live and breathe it every day. We believe this is our core strength and it’s helped us achieve a wide range of accolades and awards.
Housing Officer (Part Time, 18 Hours Per Week) employer: PHOENIX COMMUNITY HOUSING
Contact Detail:
PHOENIX COMMUNITY HOUSING Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer (Part Time, 18 Hours Per Week)
✨Tip Number 1
Familiarise yourself with the specific needs of over 55s housing. Understanding the unique challenges and requirements of this demographic will help you connect better with residents and demonstrate your commitment to their well-being during interviews.
✨Tip Number 2
Showcase your empathy and communication skills in any interactions you have with the team or during networking events. Being able to effectively communicate and relate to residents is crucial for a Housing Officer, so make sure to highlight these qualities.
✨Tip Number 3
Research Phoenix Community Housing’s values and recent initiatives. By understanding their approach to resident involvement and community engagement, you can tailor your discussions to align with their mission and show that you’re a great fit for their team.
✨Tip Number 4
Prepare examples from your past experiences that demonstrate your ability to handle tenancy management and address anti-social behaviour. Real-life scenarios will provide concrete evidence of your skills and reassure the hiring team of your capability in this role.
We think you need these skills to ace Housing Officer (Part Time, 18 Hours Per Week)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Housing Officer position. Tailor your application to highlight relevant experience in housing management and your ability to work with residents.
Highlight Relevant Experience: In your CV and cover letter, emphasise your background in housing management. Provide specific examples of how you've successfully managed tenancies, addressed anti-social behaviour, or identified support needs in previous roles.
Showcase Your Skills: Demonstrate your empathy, tenacity, and confidence in your application. Use concrete examples to illustrate how you have proactively worked with residents and colleagues to improve services in past positions.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a role that involves direct interaction with residents.
How to prepare for a job interview at PHOENIX COMMUNITY HOUSING
✨Show Your Empathy
As a Housing Officer, you'll be working closely with residents, especially those over 55. Make sure to demonstrate your ability to empathise with their needs and concerns during the interview. Share examples from your past experiences where you've successfully supported individuals in similar situations.
✨Highlight Your Housing Management Experience
Since the role requires a proven background in housing management, prepare to discuss your relevant experience in detail. Be ready to talk about specific challenges you've faced in tenancy management or dealing with anti-social behaviour, and how you resolved them.
✨Demonstrate Proactivity
The job description emphasises the importance of being self-motivated and proactive. During the interview, provide examples of how you've taken initiative in previous roles to improve services or address issues before they escalated.
✨Understand Phoenix Community Housing's Values
Familiarise yourself with Phoenix Community Housing's commitment to resident involvement and community engagement. Be prepared to discuss how your values align with theirs and how you can contribute to their mission of improving services for residents.
