At a Glance
- Tasks: Keep operations running smoothly and ensure customer orders are processed accurately.
- Company: Join the UK's leading wholesaler in vaping and nicotine products.
- Benefits: Competitive salary, supportive team culture, and opportunities for growth.
- Other info: Fast-paced role with a focus on innovation and sustainability.
- Why this job: Be a key player in a dynamic environment and make a real impact.
- Qualifications: Experience in operations or logistics, strong Excel skills, and problem-solving abilities.
The predicted salary is between 27000 - 33000 £ per year.
- Description
- About Phoenix 2 Retail
Phoenix 2 Retail is the UK’s leading wholesaler specialising in vaping and nicotine products, providing innovative route-to-market solutions for global brands.
Our mission is to lead in providing responsible smoking alternatives through innovation, education, and sustainability, creating a better future for retailers and consumers.
Our Values
Our "I CARE" values represent our commitment to fostering a culture of positive influence, unwavering commitment, individual and collective accountability, ethical responsibility, and the relentless pursuit of excellence.
These values guide our actions and decisions, ensuring we deliver outstanding results for our clients and employees.
Role Overview
We’re looking for a hands-on, organised, and process-driven Operations Executive who enjoys keeping things moving and making sure the details are right.
This is a key role within our Operations team, supporting the smooth running of our order processing and wider operational activity.
You’ll act as an important link between Sales, Accounts, Buying and Warehouse, helping to ensure customer orders are processed accurately and delivered on time.
You’ll take ownership of operational tasks, identify issues before they become problems, and support projects and process improvements that help the business work more efficiently.
If you’re someone who enjoys solving problems, keeping multiple moving parts under control, and seeing a process through from start to finish, you’ll fit right in.
Requirements
We’re looking for someone who enjoys getting things organised and takes pride in keeping operations running smoothly.
If solving problems, spotting issues, and making sure everything is where it needs to be gives you a quiet sense of satisfaction, you’ll fit perfectly here.
While not every box is essential, the following qualities would make you an ideal candidate:
- Previous experience in an operations, logistics, supply chain, or order management role.
- Advanced Excel skills, with the ability to confidently work with large datasets, formulas, lookups, Pivot Tables, and reporting.
- Strong organisational and problem-solving skills with the ability to manage multiple priorities.
- Confident communicator who can build effective relationships with stakeholders across departments.
- High attention to detail and a strong commitment to accuracy.
- Comfortable working with order processing systems and maintaining accurate records.
- Ability to take ownership of tasks and manage small projects from start to finish.
- Proactive approach with the confidence to identify issues and suggest practical solutions.
- Ability to work effectively in a fast-moving environment and meet deadlines.
Operations Executive employer: Phoenix 2 Retail
Phoenix 2 Retail is an exceptional employer, offering a dynamic work environment that prioritises collaboration, sustainability, and innovation. With a strong commitment to employee development, we provide tailored growth plans and opportunities for career advancement, making it an ideal place for those looking to make a meaningful impact in the fast-paced FMCG sector. Join us in representing the exciting IVG brand and be part of a success story that challenges industry standards while ensuring the best interests of our customers are at the heart of everything we do.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Executive
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Phoenix 2 Retail and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Phoenix 2 Retail!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Phoenix 2 Retail keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Operations Executive
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Phoenix 2 Retail:This is your chance to really connect with the team at Phoenix 2 Retail. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Phoenix 2 Retail
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Phoenix 2 Retail.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Phoenix 2 Retail that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Phoenix 2 Retail. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
