At a Glance
- Tasks: Manage customer accounts and ensure timely debt collection while supporting customer service.
- Company: Join Phoenix 2 Retail, a leader in vaping and nicotine products.
- Benefits: Competitive salary, supportive team culture, and opportunities for professional growth.
- Other info: Dynamic work environment with a focus on accountability and excellence.
- Why this job: Be part of a mission-driven company focused on innovation and sustainability.
- Qualifications: Experience in credit control, strong attention to detail, and excellent communication skills.
The predicted salary is between 27900 - 34100 £ per year.
About Phoenix 2 Retail
Phoenix 2 Retail is the leading wholesaler specialising in vaping and nicotine products, providing innovative route-to-market solutions for global brands. Our mission is to become the world's leading supplier of smoking alternatives, built on the pillars of responsibility, innovation, education, and sustainability, to create a better future for retailers and consumers.
Our Values
Our "I CARE" values represent our commitment to fostering a culture of positive influence, unwavering commitment, individual and collective accountability, ethical responsibility, and the relentless pursuit of excellence. These values guide our actions and decisions, ensuring we deliver outstanding results for our clients and employees.
Role Overview
We are looking for a confident and detail-focused Credit Controller to join our growing Finance team in Peterlee. This is a great opportunity for someone who enjoys managing relationships as much as managing numbers. As a Credit Controller, you will play a critical role in protecting the company's cash flow, managing an assigned portfolio of customer accounts, and ensuring debts are collected in a timely and professional manner. You will also work closely with our Customer Success team, providing cover during periods of annual leave so that our customers always receive a consistently excellent level of service.
Requirements
- Minimum of one year of proven experience in a credit control role
- AAT level 3
- Strong attention to detail and a high level of accuracy in all tasks
- Proficiency in Microsoft Office Suite and experience with accounting software, including Sage Intact and other platforms
- A positive, proactive and flexible approach to work, with the ability to adapt to changing priorities, including supporting customer service during busy or short-staffed periods
- Ability to work independently and efficiently, completing assigned tasks within strict deadlines
- Excellent communication and negotiation skills
Credit Controller employer: Phoenix 2 Retail
At Phoenix 2 Retail, we pride ourselves on being an exceptional employer that champions innovation and responsibility in the vaping industry. Our collaborative work culture fosters individual growth and accountability, ensuring that every team member feels valued and empowered to contribute to our mission of creating a sustainable future. With ample opportunities for professional development and a commitment to maintaining high operational standards, you'll find a rewarding environment where your leadership can truly make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Phoenix 2 Retail. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Phoenix 2 Retail.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Phoenix 2 Retail's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Phoenix 2 Retail
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Phoenix 2 Retail.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Phoenix 2 Retail will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Phoenix 2 Retail employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
