Phoebus Software Ltd is seeking an Operations Support Engineer to ensure service delivery for clients of our financial technology SaaS platform. You will manage incident response, stakeholder communications and continuous service improvements across production environments.
Based in Solihull with hybrid working, you will collaborate with engineering, product and client teams to ensure performance, resilience and client satisfaction while balancing budgets and contractual obligations.
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SaaS Operations & Incident Specialist (Hybrid) employer: Phoebus Software Limited
At Phoebus Software Ltd, we prioritise our people and foster a culture of support, innovation, and well-being, making it an exceptional place to work. Our Solihull office offers a vibrant environment with easy access to local amenities, while our hybrid working model ensures a healthy work-life balance. With a strong focus on employee growth and a comprehensive benefits package, including private healthcare and generous holiday allowances, we empower our team to thrive and make a meaningful impact in the financial services sector.
