Quality and Compliance Manager - Accessories

Purpose of the role

To ensure excellence in raw material quality and compliance throughout the production process by meticulously monitoring standards, certifications, and regulatory requirements. This role serves as the critical bridge between production teams and suppliers, anticipating problems and implementing solutions while advancing the brand's sustainability commitments and ethical standards in alignment with global regulations and Phoebe Philo's quality vision.

Responsibilities

• Work following the Production Critical Path and communicate timeline conflicts, quality risks, changes to the Production team, and action items daily. Problem anticipation.
• Analyse raw material used in production to ensure they meet specifications.
• Ensure quality monitoring of test on raw material.
• Manage certifications request to the raw material suppliers.
• Launch and management of the raw material quality and suppliance tests.
• Organisation and classifications of quality and conformity certificates in function and in collaboration with other departments.
• Drafting of composition labels for finish products in compliance with the various global regulations.
• Ensure certification request according to the different export countries.
• Work closely with the PD team to ensure all materials are approved for production prior to Production Handover meeting.
• Review with the factory all new materials / techniques to ensure there is no issue with mass production of those materials.
• Participate in the Production Handover meeting.
• Further develop clear Phoebe Philo Ltd. raw materials quality standards and analyse and verify Leather Raw Material in compliance with internal quality Standards.
• Travelling to suppliers, factories and fairs when needed.
• Ensuring compliance with product safety and reach legislation; assessing risk, advising on relevant testing; recording and resolving non-compliance effectively and efficiently.
• Identifying and managing new projects, feeding back to Head of Production.
• Feeding back to Head of Production, and Technologists with recommendations for improvements to procedures and practices.

Compliance & Sustainability

• Monitor regulations in the UK / EU / USA / APAC and other regions as needed.
• Oversee product and labelling compliance for the global market.
• Ensure regulatory documents are updated.
• Working with sustainability consultants in developing processes to address current and upcoming sustainability regulations.
• Collect relevant audit reports, product specifications, and certifications from suppliers, and check all details are complete, current, and correct.
• Implement processes for responsible sourcing and certified materials, collect and manage sustainable materials certification.
• Arrange reports for product quality performance and sustainable materials.
• Working with sustainability consultants to approve product and business sustainability claims.
• To increase the ethical and environmental performance of Phoebe Philo.
• Ensure all risks are flagged through appropriate channels.

Qualifications, Skills, Experience Required

• Sensibility for product and time spent working in a product role in a luxury environment.
• Firsthand experience of product quality
• Experience of working in a Raw Materials coordination position
• Italian language spoken and written is essential
• Experience of product performance and testing in a luxury environment
• Curious mindset: this position implies constant learning, having to keep updated and investigation. Ability to analyse in depth and finding solution is key
• Persuasion and relational skill – this position has many stakeholders. Ability to build relations with them is key
• Organisational skills are key as this position coordinated different work streams that need to converge and adhere to a tight timeline