Office Manager - Creative

Purpose The Office Manager (FTC) is a Mat Cover role of 14 months starting in July 2025. The role is responsible for overseeing daily office operations, ensuring efficiency, organisation, and a productive work environment. This role includes managing administrative tasks, coordinating office resources, supporting staff, and implementing office policies to maintain a smooth workflow. Reporting to the CPO, the Office Manager also serves as a key point of contact for internal and external stakeholders, contributing to the overall success of the organisation. Responsibilities Line Management responsibilities for the Front of House Manage relationships with the Landlord and Building Managing Agent Management of contracts for all utilities and office suppliers Implement and manage the upkeep of H&S policies including Fire safety and security Maintain and develop office policies and procedures to guide the operation of the office Oversee office management spending and budget management Place orders for both office and studio supplies and organise receipt management / expenses Carry out daily building walks to ensure offices, kitchens and showroom spaces are always stocked with stationary, kitchen items and cleaning supplies Ordering furniture items as required for the building Ensuring all lifts, fire alarm, extinguishers, security systems, water systems and heating systems are serviced regularly, arranging repairs and maintenance as necessary Being first point of contact for all facilities queries Ensuring all facilities related paperwork is maintained and filed appropriately Oversee cleaning tasks and manage the daily cleaning activities required for the building Oversee security tasks and manage daily communication with building activity Managing access to the office and keeping key and access fob inventory system maintained In charge of waste management for the building and different department needs Oversee sustainability practices for the office Support the Receptionist with daily lunch cover and reception cover as required Support the HR team with onboarding processes and building tours for new joiners Report into CPO on a weekly basis with updates on building related items Carry out introductory tours for all new starters and assist HR with the onboarding process for new staff members Work closely with the Studio teams assisting with the day-to-day operations Work closely with Creative Director and CEO Assistants to help support on day-to-day building related items Support the Private Client team with in-house events as required Qualifications, Skills, Experience Required Previous experience in a similar role, preferably in a Fashion House. Experience of supervising or managing Front of House Highly organised with high attention to detail Approachable yet professional Excellent communication skills, both written and verbal IT literate all Microsoft Packages Able to work in a fast-paced environment Able to multitask time-sensitive tasks and remain calm under pressure