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- Tasks: Engage clients with personalised styling and exceptional service in a luxury retail environment.
- Company: Join a prestigious department store known for its commitment to fashion and culture.
- Benefits: Competitive pay, flexible hours, and opportunities for growth in the fashion industry.
- Why this job: Be a brand ambassador and build lasting relationships while showcasing your passion for fashion.
- Qualifications: Experience in retail sales, strong communication skills, and a love for fashion and the arts.
- Other info: Collaborative team environment with ongoing training and development opportunities.
The predicted salary is between 28800 - 48000 £ per year.
Purpose of the role
The client advisor will embody the ethos and values of the brand. This is a department store opportunity where you will offer an exceptional client experience and build lasting relationships through a personalised and informed service. The client advisor will be commercially minded, whilst managing client interactions with discretion and respect. The role requires an interest in fashion, culture and the arts.
Responsibilities
- Client engagement and sales performance
Provide an exceptional client experience by welcoming, advising and styling clients on product selections and informing them about the brand. Develop the client relationship; create and maintain strong and loyal relationships with clients. Understand and anticipate client needs, offer personalised recommendations and styling advice. Achieve and exceed individual and store sales targets. - Product Knowledge
Maintain a thorough understanding of the product collections, including campaign styling, fabrics and craftsmanship. - Visual Merchandising
Assist in maintaining the visual presentation of the store, ensuring that displays always adhere to the brand guidelines and are maintained throughout the day. Communicate with the manager or VM ambassador for the store on any product rotations and/or product needs to ensure consistency in display and its reflection of the brand. - Team Collaboration
Work closely with team colleagues to create a positive and productive work environment. Participate in training sessions and team meetings to monitor and progress sales throughout the month, retain up to date product knowledge and deliver business objectives. - Brand Ambassador
Embody the brand's values and aesthetic in personal presentation and conduct. Stay up-to-date with fashion trends, competitor brands and relevant cultural events and exhibitions in the area.
Qualifications, Skills, Experience Required
Previous experience in retail sales, preferably in luxury fashion or high-end retail. Strong interpersonal and communication skills, with the ability to connect with a diverse clientele. A strong interest in fashion and the arts. Proven track record of meeting or exceeding sales goals. Ability to work flexible hours, including weekends and holidays.
Client Advisor employer: Phoebe Philo
Contact Detail:
Phoebe Philo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Advisor
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with their products, values, and latest trends. This will help you connect with clients and show them that you're genuinely passionate about what you’re selling.
✨Tip Number 2
Practice your people skills! Role-play with friends or family to enhance your communication and interpersonal abilities. The better you can engage with clients, the more likely you are to build those lasting relationships.
✨Tip Number 3
Dress the part! As a client advisor, your personal presentation is key. Make sure your outfit reflects the brand's aesthetic and shows off your style knowledge. It’s all about embodying the brand!
✨Tip Number 4
Don’t forget to apply through our website! We want to see your application and get you on board. Plus, it’s a great way to stay updated on any new opportunities that pop up.
We think you need these skills to ace Client Advisor
Some tips for your application 🫡
Show Your Passion for Fashion: When you're writing your application, let your love for fashion and the arts shine through! We want to see how you connect with our brand's ethos and values, so share your personal experiences and interests that align with what we do.
Personalise Your Approach: Tailor your application to reflect the role of a Client Advisor. Highlight your previous retail experience and how you've built strong relationships with clients. We’re looking for someone who can offer personalised service, so give us examples of how you've done this in the past!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Use bullet points if it helps to break down your achievements and qualifications!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at Phoebe Philo
✨Know Your Brand Inside Out
Before the interview, dive deep into the brand's ethos, values, and product collections. Familiarise yourself with their latest campaigns, fabrics, and craftsmanship. This knowledge will not only impress your interviewers but also show that you’re genuinely interested in embodying the brand.
✨Showcase Your Client Engagement Skills
Prepare examples of how you've successfully built relationships with clients in the past. Think about specific instances where you provided exceptional service or personalised recommendations. This will demonstrate your ability to connect with a diverse clientele and your commitment to creating lasting relationships.
✨Stay Fashion-Forward
Keep up with current fashion trends and cultural events relevant to the brand. During the interview, share your insights on recent trends or exhibitions that excite you. This shows your passion for fashion and culture, which is crucial for a Client Advisor role.
✨Team Spirit is Key
Be ready to discuss how you’ve collaborated with colleagues in previous roles. Highlight your experience in training sessions or team meetings, and how you contributed to a positive work environment. This will illustrate your ability to work well within a team and support the store's objectives.