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- Tasks: Engage clients with personalised styling and exceptional service in a luxury retail environment.
- Company: Join a prestigious department store known for its commitment to fashion and client experience.
- Benefits: Competitive pay, flexible hours, and opportunities for growth in the fashion industry.
- Why this job: Be a brand ambassador and connect with clients while showcasing your passion for fashion.
- Qualifications: Retail experience in luxury fashion and strong communication skills are essential.
- Other info: Dynamic team environment with a focus on creativity and personal development.
The predicted salary is between 28800 - 43200 £ per year.
The client advisor will embody the ethos and values of the brand. This is a department store opportunity where you will offer an exceptional client experience and build lasting relationships through a personalised and informed service. The client advisor will be commercially minded, whilst managing client interactions with discretion and respect. The role requires an interest in fashion, culture and the arts.
Responsibilities
- Client engagement and sales performance
- Provide an exceptional client experience by welcoming, advising and styling clients on product selections and informing them about the brand
- Develop the client relationship; create and maintain strong and loyal relationships with clients
- Understand and anticipate client needs, offer personalised recommendations and styling advice
- Achieve and exceed individual and store sales targets
Product Knowledge
- Maintain a thorough understanding of the product collections, including campaign styling, fabrics and craftsmanship.
Visual Merchandising
- Assist in maintaining the visual presentation of the store, ensuring that displays always adhere to the brand guidelines and are maintained throughout the day
- Communicate with the manager or VM ambassador for the store on any product rotations and/or product needs to ensure consistency in display and its reflection of the brand.
Team Collaboration
- Work closely with team colleagues to create a positive and productive work environment.
- Participate in training sessions and team meetings to monitor and progress sales throughout the month, retain up to date product knowledge and deliver business objectives
Brand Ambassador
- Embody the brand's values and aesthetic in personal presentation and conduct
- Stay up-to-date with fashion trends, competitor brands and relevant cultural events and exhibitions in the area
Qualifications, Skills, Experience Required
- Previous experience in retail sales, preferably in luxury fashion or high-end retail
- Strong interpersonal and communication skills, with the ability to connect with a diverse clientele
- A strong interest in fashion and the arts
- Proven track record of meeting or exceeding sales goals
- Ability to work flexible hours, including weekends and holidays
Brand Adviser in City of London employer: Phoebe Philo
Contact Detail:
Phoebe Philo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Brand Adviser in City of London
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with their products, values, and latest trends. This will help you connect with clients and show them that you're genuinely passionate about what you’re selling.
✨Tip Number 2
Practice your people skills! Role-play with friends or family to improve your communication and engagement techniques. The better you can connect with clients, the more likely you are to build those lasting relationships.
✨Tip Number 3
Dress the part! As a Brand Adviser, your personal presentation is key. Make sure your style reflects the brand’s aesthetic and shows off your understanding of fashion trends.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Brand Adviser in City of London
Some tips for your application 🫡
Show Your Passion for Fashion: When writing your application, let your love for fashion and the arts shine through! Share any relevant experiences or interests that connect you to the brand's ethos. We want to see how you embody the values we hold dear.
Personalise Your Approach: Tailor your application to reflect the specific role of a Brand Adviser. Highlight your previous retail experience and how it aligns with providing exceptional client experiences. Remember, we’re looking for someone who can build lasting relationships!
Demonstrate Your Sales Savvy: Don’t forget to mention your track record in meeting or exceeding sales targets. Use specific examples to showcase your commercial mindset and how you’ve successfully engaged clients in the past. We love numbers that tell a story!
Keep It Professional Yet Authentic: While we appreciate a friendly tone, make sure your application maintains a professional edge. Be yourself, but also remember to reflect the brand’s aesthetic in your writing style. Ready to apply? Head over to our website!
How to prepare for a job interview at Phoebe Philo
✨Know Your Brand Inside Out
Before the interview, dive deep into the brand's ethos, values, and product collections. Familiarise yourself with their latest campaigns, fabrics, and craftsmanship. This knowledge will not only impress your interviewers but also show that you genuinely care about representing the brand.
✨Show Off Your People Skills
As a Brand Adviser, building relationships is key. Prepare examples of how you've successfully engaged with clients in the past. Think about times when you went above and beyond to provide exceptional service or personalised recommendations. This will demonstrate your ability to connect with a diverse clientele.
✨Stay Trendy and Informed
Keep up with current fashion trends, cultural events, and competitor brands. During the interview, share your insights on recent trends or exhibitions that relate to the brand. This shows your passion for fashion and your commitment to staying informed, which is crucial for a role that requires a strong interest in the arts.
✨Team Spirit Matters
Collaboration is essential in this role. Be ready to discuss how you've worked effectively within a team in previous positions. Highlight any training sessions or meetings you've participated in that contributed to achieving sales targets. This will showcase your ability to contribute positively to the work environment.