Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and oversee restaurant operations, ensuring top-notch food and service standards.
- Company: Join a vibrant team focused on food, service, and people in the restaurant industry.
- Benefits: Enjoy competitive salary, training, free meals, and 50% discount at all restaurants.
- Why this job: Be part of an exciting expansion while fostering a fun and supportive work culture.
- Qualifications: Previous experience as an Operations Manager and a passion for food and customer service required.
- Other info: Work closely with management to drive growth and embody the Pho values.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for an Operations Manager to join our team in Scotland and the north of England. Reporting into the Operations Director and working closely with the People team, you will be looking after 6 to 7 of our restaurants. With several new openings in the pipeline, the successful candidate will be involved in our upcoming expansion. We are very food, service and people focused, and we are looking for an Operations Manager who shares the same passions!
Overview: You oversee and remain ultimately accountable for the success and profitability of all aspects of restaurant operations in your area, ensuring Pho's food and service standards are not only maintained, but continuously improved by having the right people and practices in place. As an integral part of the senior team, you are responsible for communicating the wider company message to all levels of management, to help ensure strategies and initiatives become consistent operational reality. You are the ultimate role model to your teams and truly live the Pho values: Give a shit. We are in this together. Be yourself. Have fun.
Key Areas of Responsibility:
- Profitability & Control
- Food Quality & Safety
- Service Quality
- Recruitment, Training & People Management
What we offer our Operations Managers:
- Competitive salary
- Complete training programme
- Work laptop and mobile phone
- Paid Travel
- Bonus schemes
- Amazing staff parties
- Free meals
- Pension scheme
- 50% discount in all our restaurants
- 28 days paid holiday
- Benefits Platform
What makes a Pho Operations Manager?
- Great personality and individuality
- Passion and care for your teams to drive their progression and build your Pho Family. You've got to give a shit!
- A passion for food and customer service
- Ability to be responsible for the profit and growth of your sites
- Previous experience in an Operations Manager role
- Desire to work closely with the management team and founders to lead our expansion.
- Got to give a shit!
Operations Manager employer: Pho
Contact Detail:
Pho Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager
✨Tip Number 1
Familiarise yourself with our company culture and values. At StudySmarter, we value individuality and a passion for food and service. Show us how you embody these values in your interactions during the interview process.
✨Tip Number 2
Research the specific restaurants you'll be overseeing. Understanding their unique challenges and successes will allow you to speak knowledgeably about how you can contribute to their growth and profitability.
✨Tip Number 3
Prepare examples of how you've successfully managed teams in the past. Highlight your experience in recruitment, training, and people management, as these are key areas for the Operations Manager role.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company’s operations and culture, which can help you tailor your approach and demonstrate your genuine interest in joining our team.
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the Operations Manager position. Tailor your application to highlight how your experience aligns with their needs.
Showcase Relevant Experience: In your CV and cover letter, emphasise your previous experience in operations management, particularly in the food and service industry. Use specific examples to demonstrate your success in profitability, team management, and customer service.
Express Your Passion: Make sure to convey your passion for food and customer service in your application. Share personal anecdotes or experiences that illustrate your commitment to these values, as they are crucial for this role.
Highlight Leadership Skills: Since the role involves managing teams and driving their progression, be sure to highlight your leadership skills. Discuss your approach to recruitment, training, and people management, and how you foster a positive team environment.
How to prepare for a job interview at Pho
✨Show Your Passion for Food and Service
Make sure to express your genuine love for food and customer service during the interview. Share specific examples of how you've gone above and beyond to ensure quality in these areas, as this aligns perfectly with what the company values.
✨Demonstrate Leadership Skills
As an Operations Manager, you'll be leading teams across multiple restaurants. Be prepared to discuss your leadership style and provide examples of how you've successfully managed and developed teams in the past.
✨Understand the Company Culture
Familiarise yourself with the company's values and culture. During the interview, highlight how your personal values align with theirs, especially the importance of teamwork and having fun while working.
✨Prepare for Questions on Profitability and Growth
Since you'll be responsible for the profitability of the restaurants, be ready to discuss your experience with financial management. Prepare to share strategies you've implemented in previous roles that led to increased profits or improved operational efficiency.
