At a Glance
- Tasks: Deliver engaging training sessions and support new restaurant openings.
- Company: Pho, a vibrant restaurant chain focused on team development.
- Benefits: Hands-on role with travel opportunities and career growth.
- Other info: Join a positive learning culture and help shape future leaders.
- Why this job: Make a real impact on team performance and guest experience.
- Qualifications: Confident communicator with a passion for developing others.
The predicted salary is between 30000 - 40000 £ per year.
At Pho, we believe our people are our greatest strength. This role is a fantastic opportunity for someone who loves developing others, building relationships, and making a real impact on team performance and guest experience. Supporting our Head of Training, General Managers and Operations Managers, you will play a key role in learning and development across our Front of House teams. From delivering inductions and supporting new restaurant openings to coaching managers and developing future leaders, you'll help create a positive learning culture across the business. This is a hands‐on, field‐based role involving regular travel across our restaurants, giving you the opportunity to work closely with teams and support the continued growth of Pho.
Key tasks will include:
- Deliver engaging inductions and training sessions for new and existing team members
- Manage and coordinate training programmes, events and learning activities
- Support the onboarding and training of teams for new restaurant openings
- Coordinate and oversee Management in Training (MIT) programme
- Coach FOH managers and teams to improve performance, confidence and operational standards
- Conduct regular site visits to support food knowledge, training and development
- Monitor training completion, compliance and engagement across the business
- Maintain and continuously improve training materials, SOPs and digital learning resources
- Support the rollout of new business initiatives and operational projects
If you're a confident communicator, self‐motivated, enjoy developing others and are comfortable speaking in front of groups, this could be a fantastic opportunity. We'd love to hear from you.
Training Coordinator - Pho - Training in London employer: Pho Restaurants
At Pho, we pride ourselves on fostering a vibrant and inclusive work culture where our employees are empowered to grow and thrive. As a Training Coordinator, you will not only have the chance to develop your skills but also play a pivotal role in shaping the future of our teams across various locations. With a strong emphasis on personal development, regular training opportunities, and a supportive environment, Pho is an excellent employer for those looking to make a meaningful impact in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Training Coordinator - Pho - Training in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Pho on LinkedIn. A friendly chat can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 2
Prepare for the interview by practising common questions related to training and development. Think about how you can showcase your experience in coaching and building relationships – that’s what they’re looking for!
✨Tip Number 3
Show your passion for learning and development during the interview. Share specific examples of how you've made an impact in previous roles. This will help you stand out as someone who truly cares about team performance.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can leave a lasting impression. And remember, apply through our website for the best chance!
We think you need these skills to ace Training Coordinator - Pho - Training in London
Some tips for your application 🫡
Show Your Passion for Development:When writing your application, let us know how much you love developing others. Share specific examples of how you've helped team members grow and improve their skills. This will show us that you're the right fit for our training culture!
Be Personable and Engaging:Since this role is all about building relationships, make sure your application reflects your personality. Use a friendly tone and include anecdotes that highlight your ability to connect with people. We want to see the real you!
Highlight Your Hands-On Experience:We’re looking for someone who’s not afraid to get stuck in! Mention any hands-on training or coaching experiences you've had, especially in fast-paced environments. This will demonstrate your readiness for the field-based nature of the role.
Tailor Your Application to Us:Make sure to customise your application to align with our values and the specifics of the role. Refer to the job description and show us how your skills and experiences match what we’re looking for. And remember, apply through our website for the best chance!
How to prepare for a job interview at Pho Restaurants
✨Know Your Stuff
Make sure you understand Pho's values and how they relate to the role of Training Coordinator. Familiarise yourself with their training programmes and think about how you can contribute to building a positive learning culture.
✨Showcase Your Coaching Skills
Prepare examples of how you've successfully coached or developed others in the past. Be ready to discuss specific situations where your guidance made a difference, especially in improving performance or confidence.
✨Engage with the Interviewers
Since this role involves delivering engaging training sessions, demonstrate your communication skills during the interview. Ask questions, share your thoughts, and show enthusiasm for developing others and enhancing team performance.
✨Be Ready for Practical Scenarios
Expect to be asked about how you would handle real-life training situations. Think about how you would approach onboarding new teams or managing training for new restaurant openings, and be prepared to discuss your strategies.
