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- Tasks: Lead operations for delivery channels, ensuring a seamless experience for customers and teams.
- Company: A top UK restaurant chain known for its commitment to quality and service.
- Benefits: Competitive salary, flexible hours, and opportunities for career advancement.
- Why this job: Join a dynamic team and make a real difference in customer satisfaction and operational excellence.
- Qualifications: Strong operational management skills and experience in digital ordering.
- Other info: Fast-paced environment with a focus on innovation and teamwork.
The predicted salary is between 36000 - 60000 £ per year.
A leading restaurant chain in the UK is seeking a Delivery Manager responsible for ensuring smooth operations across delivery channels, including Click & Collect and Catering. The role demands strong operational management, relationship building with delivery partners, and a keen understanding of digital ordering. The ideal candidate will be proactive in spotting performance issues and fostering a quality experience for customers and restaurant teams alike.
Digital Delivery & Channel Operations Lead in London employer: Pho Restaurants
Contact Detail:
Pho Restaurants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Delivery & Channel Operations Lead in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those working in delivery management or operations. A friendly chat can lead to insider info about job openings that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at events or interviews, be ready to discuss specific examples of how you've improved operations or built relationships with partners in previous roles.
✨Tip Number 3
Stay updated on industry trends! Knowing the latest in digital ordering and delivery channels can give you an edge. Share your insights during conversations to demonstrate your passion and expertise.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be perfect for you. Plus, it’s a great way to show your enthusiasm for joining our team.
We think you need these skills to ace Digital Delivery & Channel Operations Lead in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in operational management and digital ordering. We want to see how you've successfully managed delivery channels before, so don’t hold back on those relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your relationship-building skills with delivery partners and how you’ve proactively tackled performance issues in the past. Let us know why you're the perfect fit for this role!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've spotted and resolved performance issues in previous roles. We love candidates who can think on their feet and improve the customer experience, so make sure to highlight these experiences!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be all set!
How to prepare for a job interview at Pho Restaurants
✨Know the Delivery Landscape
Familiarise yourself with the current trends in digital ordering and delivery channels, especially in the restaurant industry. Research the company’s specific delivery methods like Click & Collect and Catering, and be ready to discuss how you can enhance these operations.
✨Showcase Your Operational Skills
Prepare examples from your past experiences where you successfully managed operations or improved processes. Highlight any metrics or outcomes that demonstrate your ability to spot performance issues and implement effective solutions.
✨Build Relationships
Think about how you’ve built relationships with partners or stakeholders in previous roles. Be ready to share strategies you’ve used to foster collaboration and ensure smooth operations, as this role heavily relies on relationship management.
✨Customer Experience Focus
Emphasise your understanding of customer experience in the context of delivery services. Prepare to discuss how you would ensure a quality experience for both customers and restaurant teams, and be ready to suggest improvements based on your insights.
