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For Companies At a Glance
- Tasks: Oversee restaurant operations, ensuring food quality and service excellence.
- Company: Join a vibrant team passionate about food and people.
- Benefits: Competitive salary, training, free meals, and 50% discount at all restaurants.
- Why this job: Be part of an exciting expansion and make a real impact in the hospitality industry.
- Qualifications: Experience as an Operations Manager and a passion for food and service.
- Other info: Enjoy amazing staff parties and a supportive work environment.
The predicted salary is between 36000 - 60000 £ per year.
We’re looking for a northern Operations Manager to join our team! Scotland and north of England. Reporting into the Operations Director and working closely with the People team, you will be looking after 6 to 7 of our restaurants. With several new openings in the pipeline, the successful candidate will be involved in our upcoming expansion. We are very food, service and people focused, and we are looking for an Operations Manager who shares the same passions!
Key Areas of Responsibility
- Profitability & Control
- Food Quality & Safety
- Service Quality
- Recruitment, Training & People Management
What we offer our Operations Managers
- Competitive salary
- Complete training programme
- Work laptop and mobile phone
- Paid Travel
- Bonus schemes
- Amazing staff parties
- Free meals
- Pension scheme
- 50% discount in all our restaurants
- 28 days paid holiday
- Benefits Platform
What makes a Pho Operations Manager?
- Great personality and individuality
- Passion and care for your teams to drive their progression and build your Pho Family – you’ve got to give a s**t!
- A passion for food and customer service
- Ability to be responsible for the profit and growth of your sites
- Previous experience in an Operations Manager role
- Desire to work closely with the management team and founders to lead our expansion.
Operations Manager in Newcastle upon Tyne employer: Pho - Newcastle
Contact Detail:
Pho - Newcastle Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with fellow foodies. You never know who might have the inside scoop on an Operations Manager role!
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for food and service shine through. We want to see how you can bring your individuality to our team!
✨Tip Number 3
Prepare for situational questions! Think about how you’ve handled challenges in previous roles. We’re looking for someone who can drive profitability and manage teams effectively, so have those examples ready!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our Pho family!
We think you need these skills to ace Operations Manager in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for food and service shine through! We want to see that you genuinely care about the teams you'll be managing and the customers you'll be serving.
Tailor Your CV: Make sure your CV is tailored to the Operations Manager role. Highlight your previous experience in similar positions and how it aligns with our focus on profitability, food quality, and team management.
Be Yourself: We love individuality! Don’t be afraid to let your personality come through in your application. We’re looking for someone who fits into our Pho Family, so show us what makes you unique!
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s the easiest way for us to see your application and get you on board for an exciting journey with us!
How to prepare for a job interview at Pho - Newcastle
✨Know Your Numbers
As an Operations Manager, you'll need to demonstrate your understanding of profitability and control. Brush up on key financial metrics relevant to restaurant operations, such as food cost percentages and labour costs. Be ready to discuss how you've managed these in previous roles.
✨Show Your Passion for Food and Service
This role is all about food quality and customer service. Share specific examples of how you've improved service standards or enhanced food quality in past positions. Let your enthusiasm shine through – they want someone who genuinely cares about the dining experience!
✨Highlight Your People Skills
Since you'll be managing teams, it's crucial to showcase your recruitment, training, and people management skills. Prepare anecdotes that illustrate how you've developed team members or resolved conflicts. They’re looking for someone who can build a strong 'Pho Family'!
✨Be Ready for Expansion Talk
With new openings on the horizon, show that you're forward-thinking. Discuss your experience with growth and expansion in previous roles. Think about how you can contribute to their upcoming projects and what strategies you would implement to ensure success.
