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- Tasks: Oversee restaurant operations, ensuring food quality and service standards are met.
- Company: Join a vibrant team at Pho, focused on food, service, and people.
- Benefits: Competitive salary, training, bonuses, free meals, and 50% discount at all restaurants.
- Why this job: Be part of an exciting expansion and make a real impact in the hospitality industry.
- Qualifications: Experience as an Operations Manager with a passion for food and team development.
- Other info: Enjoy amazing staff parties and a supportive work environment.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a northern Operations Manager to join our team in Scotland and the north of England. Reporting into the Operations Director and working closely with the People team, you will be looking after 6 to 7 of our restaurants. With several new openings in the pipeline, the successful candidate will be involved in our upcoming expansion. We are very food, service and people focused, and we are looking for an Operations Manager who shares the same passions!
Overview
You oversee and remain ultimately accountable for the success and profitability of all aspects of restaurant operations in your area, ensuring Pho's food and service standards are not only maintained, but continuously improved by having the right people and practices in place. As an integral part of the senior team, you are responsible for communicating the wider company message to all levels of management, to help ensure strategies and initiatives become consistent operational reality. You are the ultimate role model to your teams and truly live the Pho values: Give a shit. We are in this together. Be yourself. Have fun.
Key Areas of Responsibility
- Profitability & Control
- Food Quality & Safety
- Service Quality
- Recruitment, Training & People Management
What we offer our Operations Managers
- Competitive salary
- Complete training programme
- Work laptop and mobile phone
- Paid Travel
- Bonus schemes
- Amazing staff parties
- Free meals
- Pension scheme
- 50% discount in all our restaurants
- 28 days paid holiday
- Benefits Platform
What makes a Pho Operations Manager?
- Great personality and individuality
- Passion and care for your teams to drive their progression and build your Pho Family – you’ve got to give a s**t!
- A passion for food and customer service
- Ability to be responsible for the profit and growth of your sites
- Previous experience in an Operations Manager role
Operations Manager in Edinburgh employer: Pho - Lothian Road (Edinburgh)
Contact Detail:
Pho - Lothian Road (Edinburgh) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with fellow foodies. You never know who might have the inside scoop on an Operations Manager role or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get that interview, let your individuality shine through. We want to see how you can bring your unique flair to our team and embody the Pho values.
✨Tip Number 3
Prepare to talk numbers! Brush up on your knowledge of profitability and control metrics. Be ready to discuss how you've driven success in previous roles and how you plan to do the same with us.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our Pho family!
We think you need these skills to ace Operations Manager in Edinburgh
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for food and service shine through! We want to see how much you care about creating amazing experiences for our customers and supporting your team.
Be Yourself: Don’t be afraid to show your personality in your application. We value individuality and want to know what makes you unique. Share your story and how it aligns with our Pho values!
Highlight Relevant Experience: Make sure to showcase your previous experience as an Operations Manager. Talk about your successes in profitability, team management, and maintaining high standards in food and service quality.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our expanding team!
How to prepare for a job interview at Pho - Lothian Road (Edinburgh)
✨Know Your Numbers
As an Operations Manager, you'll need to demonstrate your understanding of profitability and control. Brush up on key financial metrics relevant to restaurant operations, such as food cost percentages and labour costs. Be ready to discuss how you've improved these in past roles.
✨Showcase Your People Skills
Since this role is all about managing teams, be prepared to share specific examples of how you've recruited, trained, and developed staff. Highlight any initiatives you've implemented that improved team morale or performance, as this will resonate with their focus on people management.
✨Passion for Food and Service
Make sure to convey your genuine passion for food and customer service during the interview. Share stories that illustrate your commitment to quality and how you've ensured high standards in previous positions. This aligns perfectly with their values of giving a s**t about food and service.
✨Embrace the Company Culture
Familiarise yourself with Pho's values and culture before the interview. Be ready to discuss how you embody these values in your work. Showing that you understand and align with their ethos of 'we are in this together' can set you apart from other candidates.