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For Companies At a Glance
- Tasks: Connect with existing clients to enhance their experience with our cloud-based solutions.
- Company: Join PHMG, the leading audio branding agency transforming businesses worldwide.
- Benefits: Enjoy a competitive salary, free gym membership, and fun company events.
- Why this job: Be part of a dynamic team focused on innovative tech and exceptional customer service.
- Qualifications: Experience in technical sales or account management is a must; strong communication skills are key.
- Other info: Work in a creative office with a vibrant atmosphere and enjoy birthday time off!
The predicted salary is between 24000 - 42000 £ per year.
Sales Account Manager
(Contacting existing clients)
The world’s leading audio branding agency, PHMG creates technology-fuelled, creative branding solutions to help businesses across the globe make the most of every audio touchpoint. Our global client base reaches across 54 countries – and we’re investing in ensuring that each of our 38,000 clients has an unrivalled customer experience.
As a Sales Account Manager at PHMG, you will assume a pivotal role in orchestrating a world-class customer encounter for our clients through the seamless integration of our cloud-based phone solutions. With a primary focus on newly onboarded clients, your mission is to enhance their operational efficiency and elevate their customer interactions by introducing our cutting-edge 'Complete Caller Experience' service. Your responsibility is to strategically positioning our technical solutions to generate additional revenue and unlock the full potential of their communication infrastructure.
Click here to learn more about Complete caller experience – PHMG
Salary: £30,000 basic, £55,000 OTE
Location: Old Trafford, Manchester
Hours: 1pm – 10pm Monday – Thursday, 1pm – 6pm Friday (4.5 days per week)
Strategic objectives and responsibilities:
- Demonstrating an expert-level understanding of cloud telephony, effectively communicating technical benefits to existing clients
- Working collaboratively across various teams to deliver top-quality technical solutions that exceed clients expectations
- Delivering industry-leading customer service to ensure a continuous improvement in client satisfaction
- Engaging in targeted outreach to warm prospects daily, including CEOs and key decision-makers
- Establishing instant rapport with clients, demonstrating your ability to connect and communicate effectively, emphasizing the technical advantages of our cloud telephony solutions
Measures of success:
- Ability to efficiently prioritize tasks, manage time, and thrive in a competitive, fast-paced environment
- Proven experience in an outbound technical sales role, or targeted Account Management role
- Solid understanding of the technical aspects of the cloud telephony
- Proven ability to identify challenges, devise effective solutions and navigate complexities inherent in the technical sales process
- A strong focus on achieving and exceeding targets, coupled with a strategic approach to leveraging warm leads
What you’ll get in return:
- Competitive salary and rewards
- Free gym membership at PureGym
- All expenses paid company events in sought after venues
- Birthday time off to celebrate
- On-site barber and beautician
- Exciting social scene and lively atmosphere
- Creative, spacious offices with breakout areas and bar
- Fundraising initiatives for our registered charity – the PHMG Foundation
- Cycle to work scheme
- Smart pension scheme
#LI-CL1
Sales Account Manager employer: PHMG
Contact Detail:
PHMG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Account Manager
✨Tip Number 1
Familiarize yourself with cloud telephony solutions and the specific benefits they offer. This knowledge will help you communicate effectively with clients and demonstrate your expertise during conversations.
✨Tip Number 2
Practice establishing rapport quickly with potential clients. Role-play scenarios where you engage with CEOs and decision-makers, focusing on how to connect and communicate the technical advantages of our services.
✨Tip Number 3
Network with professionals in the audio branding and cloud telephony industries. Attend relevant events or join online forums to gain insights and make connections that could lead to warm leads.
✨Tip Number 4
Stay updated on industry trends and competitor offerings. Understanding the market landscape will enable you to position our solutions more strategically and effectively during client interactions.
We think you need these skills to ace Sales Account Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Sales Account Manager at PHMG. Familiarize yourself with their cloud telephony solutions and how they enhance customer interactions.
Tailor Your CV: Highlight your experience in outbound technical sales or account management. Emphasize your understanding of cloud technology and any relevant achievements that demonstrate your ability to exceed targets.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Discuss how your skills align with their objectives, particularly in delivering exceptional customer service and engaging with key decision-makers.
Showcase Your Communication Skills: Since the role involves establishing rapport with clients, ensure your application reflects your strong communication abilities. Use clear and concise language, and consider including examples of successful client interactions.
How to prepare for a job interview at PHMG
✨Showcase Your Technical Knowledge
Make sure to demonstrate your understanding of cloud telephony during the interview. Be prepared to discuss how these solutions can enhance operational efficiency and improve customer interactions.
✨Emphasize Customer Service Skills
Since delivering industry-leading customer service is crucial, share examples from your past experiences where you exceeded client expectations. Highlight your ability to build rapport and communicate effectively with clients.
✨Prepare for Targeted Outreach Scenarios
Expect questions about how you would engage with warm prospects, including CEOs and key decision-makers. Think of strategies you could use to connect with them and present technical benefits persuasively.
✨Demonstrate Time Management Abilities
Be ready to discuss how you prioritize tasks and manage your time in a fast-paced environment. Provide examples of how you've successfully navigated challenges in previous roles to meet or exceed targets.
