PHMG is seeking a dedicated Quality Assurance Manager to lead the QA team within the Client Services function from our Old Trafford office. You will drive the internal audit program, coach staff, and ensure quality standards across projects and departments.
You will analyse data, monitor trends, and implement process improvements to strengthen client retention and overall service quality. This role is based on site in Manchester with regular collaboration across global teams.
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Quality Assurance Lead: Client Retention & Data Insights in Manchester employer: PHMG
PHMG is an excellent employer that fosters a collaborative and innovative work culture, where Data Engineers can thrive while modernising our data platform. With a focus on employee growth, we offer opportunities for professional development and the chance to work with cutting-edge technologies like Microsoft Fabric. Located in a vibrant area, our team enjoys a supportive environment that values creativity and teamwork, making it a rewarding place to build a meaningful career.
