PHMG in Manchester seeks a Quality Assurance Manager to lead the internal audit function focused on client retention. You will oversee QA activities, review client engagements, and report on processes, ensuring quality across projects and departments.
The role centers on enhancing the client journey and product implementation through data-driven improvements. Reporting to the Head of Global QA, you will work with management to shape workload, drive measurable targets, and optimise CRM
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QA Manager: Client Retention & Process Improvement in Manchester employer: PHMG
PHMG is an excellent employer that fosters a collaborative and innovative work culture, where Data Engineers can thrive while modernising our data platform. With a focus on employee growth, we offer opportunities for professional development and the chance to work with cutting-edge technologies like Microsoft Fabric. Located in a vibrant area, our team enjoys a supportive environment that values creativity and teamwork, making it a rewarding place to build a meaningful career.
