At a Glance
- Tasks: Lead quality assurance strategies and enhance client retention through data analysis.
- Company: PHMG, a dynamic company in Manchester focused on client success.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Join a supportive team with a focus on innovation and excellence.
- Why this job: Make a real difference in client satisfaction and drive impactful improvements.
- Qualifications: Experience in quality assurance and strong analytical skills.
The predicted salary is between 56250 - 68750 £ per year.
PHMG in Manchester is seeking a Quality Assurance Manager to lead a robust internal audit function supporting client retention.
You will oversee QA strategies, review client engagements, and drive improvements across projects and departments.
Working mainly with the Client Retention team, you will monitor communications, analyse data trends, and verify CRM performance during installations and updates to uphold high standards and reduce revenue risk.
#J-18808-Ljbffr
QA Manager – Client Retention & Implementation (Manchester) employer: PHMG
PHMG is an excellent employer that fosters a collaborative and innovative work culture, where Data Engineers can thrive while modernising our data platform. With a focus on employee growth, we offer opportunities for professional development and the chance to work with cutting-edge technologies like Microsoft Fabric. Located in a vibrant area, our team enjoys a supportive environment that values creativity and teamwork, making it a rewarding place to build a meaningful career.
