PHMG is seeking a Caller Experience Consultant to optimise the technical journey of clients’ callers and support revenue initiatives through telephony solutions. You will design call maps across multiple cloud portals, manage high volumes daily, and collaborate with sales, implementation and account management teams to deliver high-quality, scalable solutions.
This fast-paced pre-sales role requires strong attention to detail, analytical skills, and in-depth knowledge of Cloud Telephony, UCaaS
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Cloud Telephony Pre-Sales Specialist in Manchester employer: PHMG
PHMG is an excellent employer that fosters a collaborative and innovative work culture, where Data Engineers can thrive while modernising our data platform. With a focus on employee growth, we offer opportunities for professional development and the chance to work with cutting-edge technologies like Microsoft Fabric. Located in a vibrant area, our team enjoys a supportive environment that values creativity and teamwork, making it a rewarding place to build a meaningful career.
