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For Companies At a Glance
- Tasks: Engage with clients, gather feedback, and ensure high satisfaction and retention.
- Company: Leading audio branding company based in Greater Manchester.
- Benefits: Base salary of £35,000, OTE up to £65,000, gym membership, and volunteer days.
- Why this job: Join a dynamic team and make a real impact on client relationships.
- Qualifications: Experience in B2B roles and exceptional communication skills.
- Other info: Great opportunity for career growth in a creative industry.
The predicted salary is between 35000 - 65000 £ per year.
A leading audio branding company in Greater Manchester seeks a Client Care Director. The role focuses on engaging with clients to gather feedback, ensuring high customer satisfaction and retention.
Applicants should have experience in B2B roles and be exceptional communicators.
The position offers a base salary of £35,000 with OTE up to £65,000, plus various perks including gym membership and volunteer days.
Client Care Director - NA Market (Retention & Growth) in Manchester employer: PHMG
Contact Detail:
PHMG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Care Director - NA Market (Retention & Growth) in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the audio branding industry or related fields. A friendly chat can lead to valuable insights and even job leads that aren’t advertised.
✨Tip Number 2
Prepare for those interviews! Research the company’s recent projects and client feedback strategies. Show them you’re not just another candidate, but someone who genuinely understands their mission and can contribute to client retention and growth.
✨Tip Number 3
Practice your communication skills! As a Client Care Director, you’ll need to engage effectively with clients. Role-play common scenarios with friends or family to boost your confidence and refine your approach.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you stand out. Plus, applying directly shows your enthusiasm and commitment to joining our team.
We think you need these skills to ace Client Care Director - NA Market (Retention & Growth) in Manchester
Some tips for your application 🫡
Show Your Passion for Client Care: When writing your application, let your enthusiasm for client care shine through. We want to see how much you value customer satisfaction and retention, so share any relevant experiences that highlight your commitment to clients.
Tailor Your Experience: Make sure to customise your application to reflect your B2B experience. We’re looking for exceptional communicators, so include specific examples of how you've successfully engaged with clients in the past.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points about your skills and experiences stand out. This will help us see why you’re a great fit for the role!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at PHMG
✨Know Your Clients
Before the interview, research the company’s client base and their needs. Understanding who they serve will help you demonstrate your ability to engage with clients effectively and show that you’re already thinking about how to enhance customer satisfaction.
✨Showcase Your Communication Skills
As a Client Care Director, exceptional communication is key. Prepare examples of how you've successfully communicated with clients in the past, especially in B2B settings. Practise articulating these experiences clearly and confidently during the interview.
✨Prepare for Feedback Discussions
Since the role involves gathering client feedback, be ready to discuss how you’ve handled feedback in previous roles. Think of specific instances where you turned client feedback into actionable improvements, showcasing your proactive approach to client care.
✨Highlight Retention Strategies
Retention is crucial in this role, so come prepared with ideas on how to improve client retention. Discuss any strategies you've implemented before and how they led to increased satisfaction and loyalty. This will show your potential employer that you’re results-driven and focused on growth.
