PHMG is seeking a Caller Experience Consultant in Manchester to optimise the telephony journey for clients. You will create call flow maps across cloud portals, producing high-volume outputs daily and supporting sales and client teams with technical documentation.
In this fast-paced pre-sales role, you’ll translate complex setups into practical solutions, collaborating with Sales, Implementation and Account Management to deliver high-performing telephony configurations.
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Caller Experience Architect - Pre-Sales (Cloud Telephony) in Manchester employer: PHMG
PHMG is an excellent employer that fosters a collaborative and innovative work culture, where Data Engineers can thrive while modernising our data platform. With a focus on employee growth, we offer opportunities for professional development and the chance to work with cutting-edge technologies like Microsoft Fabric. Located in a vibrant area, our team enjoys a supportive environment that values creativity and teamwork, making it a rewarding place to build a meaningful career.
