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- Tasks: Manage 400-500 accounts, ensuring top-quality productions and client satisfaction.
- Company: PHMG is a leading audio branding company serving over 37,000 clients globally.
- Benefits: Enjoy a competitive salary, free gym membership, birthday time off, and exciting company events.
- Why this job: Join a vibrant team, collaborate with industry experts, and foster long-term client relationships.
- Qualifications: No specific qualifications required; just bring your passion and drive for success.
- Other info: Work in creative offices with breakout areas and participate in fundraising initiatives.
The predicted salary is between 29280 - 43740 £ per year.
Our Account Managers are responsible for the day-to-day management of 400-500 accounts, made up of long-standing clients and new clients sent their way by our expert sales teams. Through seamless coordination with our creatives, they deliver top-quality productions whilst proactively consulting on their clients’ ongoing marketing needs.
Salary: £36,500 basic, £55,000 OTE
Location: Old Trafford, Manchester
Hours: 1pm - 10pm Monday - Thursday, 1pm - 6pm Friday (4.5 days per week)
Strategic objectives and responsibilities:
- At every touch-point, you’ll demonstrate your expert-level understanding of your clients’ needs, PHMG’s product portfolio and the wider industry to offer clients exceptional creative, technical and commercial support.
- Working collaboratively across a matrix of teams to deliver productions and audio projects to exemplary standards, exceeding client expectations with the highest level of communication and project management.
- You deliver industry-leading customer service to ensure satisfaction continuously improves.
- You have a constant pipeline of potential new business opportunities. You’re never chasing at the last minute to hit target.
- You’re always looking to identify commercial opportunities within your client base and foster long-term client relationships through a contact model that works for each client.
- You know your numbers and how you can improve key metrics. You spot trends in data and are always planning ahead. You’re not surprised at the end of any month as you’ve been monitoring the health of your client base constantly.
- You seek out guidance and support from your peers and across your network – your commitment to your personal development is obvious to everyone around you.
What you’ll get in return:
- Competitive salary and rewards.
- Career development and progression directly linked to your performance.
- Free gym membership at PureGym.
- All expenses paid company events in sought after venues.
- Birthday time off to celebrate.
- On-site barber and beautician.
- Exciting social scene and lively atmosphere.
- Creative, spacious offices with breakout areas and bar.
- Fundraising initiatives for our registered charity – the PHMG Foundation.
- Cycle to work scheme.
- Smart pension scheme.
About PHMG:
At PHMG, our drive to innovate fuels everything we do – our culture, our work, and our mission. This commitment to doing things differently inspired our journey, starting back in 1998 in the UK. We saw the need for a fresh approach to audio branding, one that harmonizes creativity, technology, and results. Today we serve over 37,000 clients across 50+ countries, helping businesses to elevate their brand and customer experience by embracing the power of sound.
Our prestigious client list includes global giants like Coca-Cola, Samsung, Adidas, and Audi. But it’s not just about the big names; we also pride ourselves on supporting SMEs across virtually every sector, providing each with world-class audio branding solutions.
For those with the talent, drive, and ambition, PHMG offers a vibrant workplace with over 800 colleagues across six global offices. Here, you’ll collaborate with some of the brightest minds in the industry, all united by a passion for innovation and excellence. Joining PHMG means becoming part of a company that values creativity, embraces diversity, and fosters professional growth. Sound good?
Account Manager (North American Market) employer: PHMG
Contact Detail:
PHMG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager (North American Market)
✨Tip Number 1
Familiarise yourself with the North American market and its unique challenges. Understanding regional trends and client behaviours will help you demonstrate your expertise during interviews and discussions.
✨Tip Number 2
Network with professionals in the audio branding industry, especially those who have experience with clients in North America. This can provide you with valuable insights and connections that may give you an edge in the application process.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed client accounts in the past. Highlighting your project management skills and ability to exceed client expectations will resonate well with our hiring team.
✨Tip Number 4
Showcase your understanding of data analysis and how it can be applied to improve client relationships. Being able to discuss metrics and trends will demonstrate your proactive approach to account management.
We think you need these skills to ace Account Manager (North American Market)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of an Account Manager at PHMG. Familiarise yourself with their client management approach and how they deliver exceptional customer service.
Tailor Your CV: Highlight your relevant experience in account management, particularly in managing multiple accounts and delivering high-quality service. Use specific examples that demonstrate your ability to identify commercial opportunities and foster long-term client relationships.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the audio branding industry and your passion for client success. Mention how your skills align with PHMG's mission and values, and express your enthusiasm for contributing to their innovative culture.
Showcase Your Data Skills: Since the role involves monitoring client health and spotting trends, include any experience you have with data analysis or metrics tracking. This will demonstrate your ability to improve key performance indicators and contribute to the company's growth.
How to prepare for a job interview at PHMG
✨Know Your Clients
Before the interview, research the types of clients PHMG works with, especially in the North American market. Understanding their needs and how PHMG's services can benefit them will show your proactive approach and client-centric mindset.
✨Demonstrate Project Management Skills
Be prepared to discuss your experience in managing multiple accounts simultaneously. Highlight specific examples where you successfully coordinated projects and exceeded client expectations, as this role requires excellent project management abilities.
✨Showcase Your Data Savvy
Since the role involves monitoring client health and spotting trends, be ready to talk about how you've used data in previous roles to drive decisions. Mention any tools or methods you’ve employed to track performance metrics and improve client relationships.
✨Emphasise Team Collaboration
This position requires working closely with various teams. Share examples of how you've effectively collaborated with creatives or other departments in the past to deliver successful outcomes, demonstrating your ability to work within a matrix structure.
