At a Glance
- Tasks: Manage key accounts and build strong relationships with prestigious clients.
- Company: Join PHMG, a leader in audio branding with a vibrant culture.
- Benefits: Competitive salary, gym membership, extra leave, and career development opportunities.
- Other info: Dynamic work environment with excellent growth potential and fun company events.
- Why this job: Be part of an innovative team that works with global brands like Coca-Cola and Samsung.
- Qualifications: Strong relationship management skills and commercial awareness.
The predicted salary is between 40000 - 40000 £ per year.
Role: Key Account Manager (North American Market)
Location: Old Trafford, Manchester
Hours: 1pm – 10pm (Monday – Thursday) 1pm-6pm (Friday)
Salary: £40,000 base (£60,000 OTE)
The Key Account Management team are responsible for the day-to-day management of our largest, most prestigious accounts, made up of long-standing clients and new clients sent their way by our expert sales teams. Through seamless coordination with our creatives, they deliver top-quality productions whilst proactively consulting on their clients’ ongoing marketing needs. Our Key Account Manager epitomizes the concept of a ‘people person’ – experts in relationship management, rapport building over the phone and specializing in developing long-term relationships with decision makers. Active listeners, they engage clients to understand their business plans and marketing needs and present innovative solutions. Ultimately, they strive to be a true extension of their client’s business. Their clients can be relied on for referrals and clients personally vouch for them and recognize their expertise and knowledge. Commercially astute, they know their numbers and can demonstrate value through metrics and data. By running their desk like their own business, they spot opportunities and can act on their own initiative, at pace, to deliver world-class results for their clients and PHMG.
Strategic objectives and responsibilities:
- Developing strong stakeholder relationships with particular focus on added value
- Comprehensive knowledge and understanding of the base value health and how it can be used as a tool to forecast and reduce churn.
- Ability to mitigate this risk, using internal relationships with Creative, Client Technology Solutions, Credit and Client Support
- Maintaining an excellent understanding of telephony technology and how these are used in conjunction with PHMG products and services
- Strategizing client contact using a variety of platforms – including online meetings and presentations
- Supporting clients to take advantage of their entitlements and diversify to maximize our service value proposition
- Assisting in managing tentative clients by working closely with the Key Accounts Head of Client Support
- Managing and retaining own ‘served notice’ clients
- Delivering additional revenue in line with targets, having a specific focus on strategic pipeline planning
- Managing large multisite locations with complex setups and arrangements
- Sharing knowledge of best practice within the wider team and mentoring new starters
- Being a role model, always demonstrating a positive and professional attitude
- Maintaining an excellent understanding of the ‘new client journey model’ and how to continuously segment the live base (i.e., average revenue per user)
What you will get in return:
- Free PureGym membership after 3-months served
- Cycle to work scheme
- 23 days annual leave plus bank holidays, increasing with length of service
- Additional half day off for birthday
- Enhanced maternity, paternity and adoption leave
- Two volunteer days per year for a charity of your choice
- Smart pension scheme
- Life insurance and critical illness cover
- All expenses paid company events in sought after venues
- Free fruit & breakfast
- Company sports teams
- On-site barber and beautician
- Car valet service
- Career development directly linked to your performance
- Fundraising initiatives for our registered charity – the PHMG Foundation
- Dedicated Employee Assistance Programme
About PHMG:
At PHMG, our drive to innovate fuels everything we do – our culture, our work, and our mission. This commitment to doing things differently inspired our journey, starting back in 1998 in the UK. We saw the need for a fresh approach to audio branding, one that harmonizes creativity, technology, and results. Today we serve over 37,000 clients across 50+ countries, helping businesses to elevate their brand and customer experience by embracing the power of sound. Our prestigious client list includes global giants like Coca-Cola, Samsung, Adidas, and Audi. But it’s not just about the big names; we also pride ourselves on supporting SMEs across virtually every sector, providing each with world-class audio branding solutions. For those with the talent, drive, and ambition, PHMG offers a vibrant workplace with over 800 colleagues across six global offices. Here, you’ll collaborate with some of the brightest minds in the industry, all united by a passion for innovation and excellence. Joining PHMG means becoming part of a company that values creativity, embraces diversity, and fosters professional growth.
Key Account Manager - North America in Manchester employer: PHMG Careers
As a System Support Specialist at our company, you'll be part of a dynamic team dedicated to delivering exceptional audio branding services across North America. We pride ourselves on fostering a supportive work culture that encourages professional growth through comprehensive training and career progression opportunities, all while enjoying competitive benefits like gym memberships and unique perks such as birthday leave. Join us in our creative and spacious offices where your contributions will make a meaningful impact on our clients' experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Key Account Manager - North America in Manchester
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Key Account Manager - North America at PHMG Careers, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including PHMG Careers. Tailor your message to explain why you’re drawn to them and how you can contribute as a Key Account Manager - North America. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Key Account Manager - North America in Manchester
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for PHMG Careers:When writing your cover letter, make sure to tailor your message specifically for PHMG Careers. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at PHMG Careers
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show PHMG Careers that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show PHMG Careers that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with PHMG Careers’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
