PHMG in Manchester is seeking a Quality Assurance Manager to lead a robust internal audit function for the Client Services team, ensuring quality standards across projects. You will oversee data reviews, process improvements and CRM verification to support client retention and product implementation journeys.
The role reports to the Head of Global Quality Assurance and the VP of Client Support. It involves collaboration across departments and a strong emphasis on data-informed decision making in
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Global Client Retention QA Manager - Data-Driven in Manchester employer: PHMG Careers
PHMG is an exceptional employer located in Old Trafford, Manchester, offering a dynamic work culture that prioritises creativity and collaboration. As an employee-owned business, we empower our team members with meaningful growth opportunities, competitive benefits including enhanced leave policies and wellness initiatives, and a commitment to community engagement through volunteer days. Join us to be part of a forward-thinking company that values innovation and shared success.
