At a Glance
- Tasks: Lead sales for cloud telephony solutions and enhance client experiences.
- Company: Join PHMG, a leading audio branding agency with a creative culture.
- Benefits: Competitive salary, free gym membership, birthday time off, and exciting company events.
- Other info: Dynamic work environment with opportunities for professional growth and collaboration.
- Why this job: Make a real impact by transforming client communications with innovative tech.
- Qualifications: Experience in B2B telecom sales and strong closing skills required.
The predicted salary is between 40000 - 40000 £ per year.
Location: Old Trafford, Manchester, M16 0PQ (Work From Home Wednesdays)
Hours: North American
Salary: £40,000 basic (£95,000 OTE)
As a Cloud Telephony Sales Manager at PHMG, you will assume a pivotal role in orchestrating a world-class customer encounter for our clients through the seamless integration of our cloud-based phone solutions. With a primary focus on newly onboarded clients, your mission is to enhance their operational efficiency and elevate their customer interactions by introducing our cutting-edge 'Complete Caller Experience' service. Your responsibility involves strategically positioning our technical solutions to generate additional revenue and unlock the full potential of their communication infrastructure. Your role is paramount in establishing the trajectory of the client's journey with us. With exceptional interpersonal skills, you'll instil a sense of value and anticipation in our clients, fostering a dynamic that feels less transactional and more partnership-oriented right from the start.
About PHMG: Established in 1998, PHMG has grown from a Manchester-founded creative business into the world’s leading audio branding agency. Today, we partner with almost 40,000 clients across more than 50 countries, including global brands such as Coca-Cola, Samsung, Adidas and Audi, alongside ambitious SMEs in virtually every sector. Innovation fuels everything we do. From day one, we set out to redefine audio branding by harmonising creativity, technology and measurable results. That mindset continues to shape our evolution as we expand beyond sound into a broader suite of client communication services. In 2025, PHMG entered a defining new chapter as an employee-owned business. We are proud recipients of the King’s Award for Enterprise, recognised for innovation, growth and performance excellence. Today, more than 800 colleagues across six global offices collaborate to deliver work that blends artistry with commercial impact. Joining PHMG means becoming part of a people-powered, future-focused company that values creativity, champions diversity and invests in professional growth.
Responsibilities:
- Attend pre-booked appointments via Zoom, booked for you by our Sales Account Managers
- Present ‘Complete Caller Experience’ to decision makers and business owners through a structured presentation
- Take every opportunity to close deals in the first meeting
- Achieve sales revenue from business meetings
- Hand off signed deals to an implementation and account management team
- Ensure all documentation is completed to the required standard
Requirements:
- Proven experience in face-to-face B2B sales within telecoms, UCaaS, VoIP, or connectivity solutions
- Strong track record selling cloud telephony platforms (e.g. hosted PBX, SIP trunking, call centre solutions, MS Teams telephony integration)
- Consistent history of closing deals within short sales cycles, particularly in SME and mid-market environments
- Deep understanding of telecoms infrastructure, call flows, number porting, and business telephony requirements
- Ability to engage and influence business owners, CEOs, and C-suite executives within B2B organisations
- Skilled in consultative and solution-based selling, using frameworks such as SPIN, with a focus on identifying pain points
- Confident in delivering product demos and explaining technical value propositions (call quality, reliability, integrations, analytics, compliance) in a clear commercial way
- Strong closing mindset with the ability to win high volumes of business, often within first or second meetings
- Experience handling objections around switching providers, contracts, uptime, and migration risk
- Highly driven, self-motivated team player with strong pipeline management and follow-up discipline
What you’ll get in return:
- Competitive salary and rewards
- Free gym membership at PureGym from your first month
- All expenses paid company events in sought after venues
- Birthday time off to celebrate
- On-site barber and beautician
- Exciting social scene and lively atmosphere
- Creative, spacious offices with breakout areas and bar
- Fundraising initiatives for our registered charity – the PHMG Foundation
- Cycle to work scheme
- Smart pension scheme
Cloud Telephony Sales Manager in Manchester employer: PHMG Careers
As a System Support Specialist at our company, you'll be part of a dynamic team dedicated to delivering exceptional audio branding services across North America. We pride ourselves on fostering a supportive work culture that encourages professional growth through comprehensive training and career progression opportunities, all while enjoying competitive benefits like gym memberships and unique perks such as birthday leave. Join us in our creative and spacious offices where your contributions will make a meaningful impact on our clients' experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Cloud Telephony Sales Manager in Manchester
✨Tip Number 1
Get to know the company inside out! Research PHMG's values, their approach to audio branding, and how they integrate technology with creativity. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Since you'll be presenting the 'Complete Caller Experience', make sure you can explain it clearly and confidently. Use role-playing with a friend or colleague to simulate the sales meetings and refine your delivery.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn and engage with their posts. This not only shows your interest but can also give you insider tips about the interview process and company culture.
✨Tip Number 4
Don’t forget to follow up! After your interviews, send a thank-you email to express your appreciation for the opportunity. It’s a simple gesture that can set you apart and keep you fresh in their minds as they make their decision.
We think you need these skills to ace Cloud Telephony Sales Manager in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Cloud Telephony Sales Manager role. Highlight your experience in B2B sales, especially in telecoms and cloud solutions. We want to see how your skills align with our mission to enhance client interactions!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about cloud telephony and how you can contribute to our team. Be sure to mention specific achievements that demonstrate your sales prowess.
Showcase Your Interpersonal Skills:Since this role is all about building relationships, make sure to highlight your exceptional interpersonal skills in your application. We love candidates who can foster partnerships and create value for clients right from the start!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at PHMG Careers
✨Know Your Product Inside Out
Before your interview, make sure you understand the 'Complete Caller Experience' service thoroughly. Familiarise yourself with its features, benefits, and how it can solve common pain points for clients. This will help you confidently discuss how you can enhance client interactions during the interview.
✨Showcase Your Sales Success
Prepare to share specific examples of your past sales achievements, especially in B2B telecoms or cloud telephony. Highlight instances where you've closed deals quickly or successfully navigated objections. This will demonstrate your ability to drive results and align with the company's goals.
✨Engage with the Interviewers
Treat the interview as a two-way conversation. Ask insightful questions about the company culture, team dynamics, and their approach to client relationships. This not only shows your interest but also helps you gauge if the company is the right fit for you.
✨Practice Your Presentation Skills
Since you'll be presenting to decision-makers, practice delivering a mock presentation of the 'Complete Caller Experience'. Focus on clarity and confidence, ensuring you can explain technical aspects in a way that resonates with business owners. This will set you apart as a strong candidate.
