PHMG in Manchester is seeking a Caller Experience Consultant to map call flows across cloud telephony portals, supporting pre-sales with clear, client-ready documentation and high-quality presentations.
You’ll create call maps across multiple cloud platforms, managing a high volume of outputs daily and translating complex configurations into practical, high-performing solutions for sales, implementation and account management teams.
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Cloud Telephony Pre-Sales Consultant in Manchester employer: PHMG Careers
PHMG is an exceptional employer located in Old Trafford, Manchester, offering a dynamic work culture that prioritises creativity and collaboration. As an employee-owned business, we empower our team members with meaningful growth opportunities, competitive benefits including enhanced leave policies and wellness initiatives, and a commitment to community engagement through volunteer days. Join us to be part of a forward-thinking company that values innovation and shared success.
