At a Glance
- Tasks: Manage 400-500 accounts, delivering top-quality productions and consulting on marketing needs.
- Company: Join PHMG, the world’s leading audio branding agency with a creative culture.
- Benefits: Competitive salary, free gym membership, enhanced leave, and career development opportunities.
- Other info: Dynamic work environment with exciting company events and a focus on personal growth.
- Why this job: Be part of an innovative team that values creativity and offers real impact.
- Qualifications: Strong communication skills and a knack for client relationship management.
The predicted salary is between 36500 - 36500 £ per year.
Salary: £36,500 basic, £55,000 OTE
Location: Old Trafford, Manchester
Hours: 1pm - 10pm Monday - Thursday, 1pm - 6pm Friday (4.5 days per week)
Our Account Managers are responsible for the day-to-day management of 400-500 accounts, made up of long-standing clients and new clients sent their way by our expert sales teams. Through seamless coordination with our creatives, they deliver top-quality productions whilst proactively consulting on their clients’ ongoing marketing needs.
Strategic objectives and responsibilities:
- At every touch-point, you’ll demonstrate your expert-level understanding of your clients’ needs, PHMG’s product portfolio and the wider industry to offer clients exceptional creative, technical and commercial support.
- Working collaboratively across a matrix of teams to deliver productions and audio projects to exemplary standards, exceeding client expectations with the highest level of communication and project management.
- You deliver industry-leading customer service to ensure satisfaction continuously improves.
- You have a constant pipeline of potential new business opportunities. You’re never chasing at the last minute to hit target.
- You’re always looking to identify commercial opportunities within your client base and foster long-term client relationships through a contact model that works for each client.
- You know your numbers and how you can improve key metrics. You spot trends in data and are always planning ahead. You’re not surprised at the end of any month as you’ve been monitoring the health of your client base constantly.
- You seek out guidance and support from your peers and across your network – your commitment to your personal development is obvious to everyone around you.
What you’ll get in return:
- Free PureGym membership after 3-months served.
- Cycle to work scheme.
- 23 days annual leave plus bank holidays, increasing with length of service.
- Additional half day off for birthday.
- Enhanced maternity, paternity and adoption leave.
- Two volunteer days per year for a charity of your choice.
- Smart pension scheme.
- Life insurance and critical illness cover.
- All expenses paid company events in sought after venues.
- Free fruit & breakfast.
- Company sports teams.
- On-site barber and beautician.
- Car valet service.
- Career development directly linked to your performance.
- Fundraising initiatives for our registered charity – the PHMG Foundation.
- Dedicated Employee Assistance Programme.
About PHMG:
Established in 1998, PHMG has grown from a Manchester-founded creative business into the world’s leading audio branding agency. Today, we partner with almost 40,000 clients across more than 50 countries, including global brands such as Coca-Cola, Samsung, Adidas and Audi, alongside ambitious SMEs in virtually every sector. Innovation fuels everything we do. From day one, we set out to redefine audio branding by harmonising creativity, technology and measurable results. That mindset continues to shape our evolution as we expand beyond sound into a broader suite of client communication services. In 2025, PHMG entered a defining new chapter as an employee-owned business. Ownership now sits with the people who power our creativity, performance and growth. It strengthens our independence, sharpens our long-term focus and ensures success is shared. We are proud recipients of the King’s Award for Enterprise, recognised for innovation, growth and performance excellence. Today, more than 800 colleagues across six global offices collaborate to deliver work that blends artistry with commercial impact. Joining PHMG means becoming part of a people-powered, future-focused company that values creativity, champions diversity and invests in professional growth.
Account Manager (North American Market) in Manchester employer: PHMG Careers
PHMG is an exceptional employer located in Old Trafford, Manchester, offering a vibrant work culture that prioritises creativity and collaboration. With a strong focus on employee development, you will benefit from comprehensive perks such as enhanced leave policies, free gym membership, and career progression opportunities linked to performance. As an employee-owned business, PHMG fosters a sense of ownership and community, ensuring that your contributions are recognised and rewarded in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager (North American Market) in Manchester
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to current employees at PHMG. A friendly chat can open doors you didn’t even know existed!
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether in interviews or casual meet-ups, make sure to highlight your experience with account management and client relations. Use real examples to demonstrate how you’ve exceeded expectations in the past.
✨Tip Number 3
Be proactive! Don’t wait for job openings to pop up. Reach out directly to PHMG and express your interest in the Account Manager role. Let them know why you’re a perfect fit and how you can contribute to their success in the North American market.
✨Tip Number 4
Follow up! After any interaction, whether it’s an interview or a networking event, send a quick thank-you note. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great way to reiterate your enthusiasm for the role!
We think you need these skills to ace Account Manager (North American Market) in Manchester
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your CV. Use a friendly tone and don’t be afraid to share a bit about your passions and interests that relate to the role.
Tailor Your Application:Make sure to tailor your application specifically for the Account Manager position. Highlight your experience with client management and any relevant achievements that demonstrate your ability to exceed expectations and foster long-term relationships.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and skills. Avoid fluff and focus on what makes you the perfect fit for our team!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our awesome team at PHMG!
How to prepare for a job interview at PHMG Careers
✨Know Your Clients
Before the interview, research PHMG's client base and understand their needs. Familiarise yourself with the types of businesses they work with, especially in the North American market. This will help you demonstrate your ability to manage accounts effectively and show that you’re proactive about understanding client requirements.
✨Showcase Your Project Management Skills
Be ready to discuss specific examples of how you've successfully managed multiple accounts or projects in the past. Highlight your organisational skills and how you ensure high-quality delivery while exceeding client expectations. Use metrics to back up your achievements, as this aligns with the role's focus on monitoring key performance indicators.
✨Demonstrate Your Communication Style
Effective communication is key for an Account Manager. Prepare to explain how you maintain clear and consistent communication with clients and internal teams. You might even want to role-play a scenario where you handle a client query or concern, showcasing your customer service skills and ability to foster long-term relationships.
✨Be Ready to Discuss Trends and Opportunities
Since the role involves identifying commercial opportunities, come prepared with insights on current trends in the audio branding industry. Think about how these trends could impact PHMG's clients and be ready to share your ideas on how to leverage them for business growth. This shows your strategic thinking and commitment to the company's success.
