CRM Lifecycle Lead: Patient Journeys in Glasgow

CRM Lifecycle Lead: Patient Journeys in Glasgow

Glasgow Full-Time On-site
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Phlo - Digital Pharmacy is seeking a hands‑on CRM Executive to own patient messaging across email, SMS, WhatsApp, push and in‑app. You’ll build automated journeys, create targeted segments and triggers, and manage campaigns that engage and retain patients.

You’ll work with Marketing, Data and Product teams in a hybrid Glasgow role, reporting to the Retention and Lifecycle Marketing Manager to deliver a connected digital patient experience for Phlo Clinic and our B2B services.

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CRM Lifecycle Lead: Patient Journeys in Glasgow employer: Phlo - Digital Pharmacy

Phlo is an exceptional employer that prioritises employee well-being and professional growth, offering a supportive hybrid work environment in the heart of Glasgow City Centre. With generous benefits such as 33 days of annual leave, enhanced family leave policies, and a commitment to mental health support, Phlo fosters a culture of collaboration and innovation, making it an ideal place for HR professionals looking to make a meaningful impact in a rapidly scaling healthcare company.

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Contact Details:

Phlo - Digital Pharmacy Recruitment Team