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For Companies At a Glance
- Tasks: Support engineers with technical plant issues and diagnose faults using service systems.
- Company: Join PHL, one of Europe's largest forklift truck wholesalers.
- Benefits: Enjoy sick pay, 20 days holiday plus bank holidays, and free on-site parking.
- Why this job: Be part of a growing team and make a real difference in the material handling industry.
- Qualifications: Experience with forklifts or similar machinery is preferred.
- Other info: Dynamic office environment with opportunities to support field engineers.
The predicted salary is between 30000 - 42000 £ per year.
About Us
PHL is one of Europe's largest forklift truck wholesalers. We prepare and sell forklifts and material handling equipment to dealers worldwide. We have a busy and growing site in Basingstoke with nearly 1,000 machines. We are expanding and improving our technical operations, and we are looking for someone to support our engineering team.
Role Overview
We are looking for a Technical Plant Support Technician to join our team in Basingstoke. This role is mainly office-based and focused on technical plant support, using a computer, service systems, and technical manuals. You will help our engineers (especially those working on the road) by supporting them whenever they need help. You may also speak to customers when needed to solve some issues. We are ideally looking for candidates with experience in the material handling industry; however, applicants from a plant machinery background will also be considered.
Key Responsibilities
- Provide technical support to engineers working on-site and, in the field (road engineers)
- Help diagnose faults and breakdowns
- Read and understand wiring diagrams, hydraulic diagrams, and technical manuals
- Support with service software / laptop diagnostics tools
- Speak with customers to understand machine problems and help find solutions
- Liaise with manufacturers / suppliers for additional technical advice when needed
What We're Looking For
- Experience in forklifts OR similar machinery, such as:
- Plant machinery / construction equipment
- Agricultural machinery
- Heavy equipment
- Material handling equipment
- Industrial machines with electrical systems
Benefits
- Sick pay
- 20 days holiday + 8 bank holidays
- Free on-site parking
This is not an IT Support position. The role is to provide technical support to our forklift engineers who are working on the road, helping them diagnose issues and find the right solutions.
Locations
Forklift Engineer in Basingstoke, Hampshire employer: PHL UK LTD
Contact Detail:
PHL UK LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Forklift Engineer in Basingstoke, Hampshire
✨Tip Number 1
Network like a pro! Reach out to people in the material handling industry, especially those who work with forklifts. Attend local events or join online forums to connect with potential employers and get insider info on job openings.
✨Tip Number 2
Show off your skills! When you get the chance to chat with hiring managers or during interviews, highlight your experience with technical support and problem-solving. Use specific examples from your past roles to demonstrate how you can help their engineering team.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview or meeting, drop a quick thank-you email to express your appreciation and reiterate your interest in the role. It keeps you fresh in their minds and shows your enthusiasm.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining our team. It shows initiative and gives you a better chance of standing out in the crowd.
We think you need these skills to ace Forklift Engineer in Basingstoke, Hampshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the material handling or plant machinery industry. We want to see how your skills match up with what we’re looking for, so don’t be shy about showcasing relevant projects or roles!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about joining our team at PHL and how your background makes you a great fit for the Technical Plant Support Technician role. Keep it friendly and professional!
Show Off Your Technical Skills: Since this role involves diagnosing faults and using service software, make sure to mention any specific technical skills or tools you’re familiar with. We love seeing candidates who can hit the ground running!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at PHL UK LTD
✨Know Your Stuff
Make sure you brush up on your knowledge of forklifts and similar machinery. Familiarise yourself with common faults, wiring diagrams, and hydraulic systems. This will not only help you answer technical questions but also show that you're genuinely interested in the role.
✨Practice Problem-Solving
Prepare for scenario-based questions where you might need to diagnose a fault or suggest a solution. Think about past experiences where you've solved technical issues and be ready to share those examples during the interview.
✨Communication is Key
Since you'll be liaising with engineers and customers, practice explaining technical concepts in simple terms. Being able to communicate effectively will demonstrate your ability to support the team and resolve customer issues.
✨Show Enthusiasm for the Industry
Express your passion for the material handling industry and your eagerness to contribute to the engineering team. Employers love candidates who are excited about their work, so let your enthusiasm shine through!