Replenishment and Dispatch Operative

Replenishment & Dispatch Operative

Location: The PHL Group, Welshpool
Department: 3PL
Reports to: Operations Manager

Role Overview:

We are looking for a reliable and detail-oriented individual to join our warehouse team in a combined Replenishment & Dispatch Operative role. In this position, you\’ll play a key part in maintaining stock levels, ensuring accurate order picking and packing, and sorting outgoing parcels by courier and service to guarantee timely dispatch.

You\’ll work closely within a small team to support our warehouse operations while maintaining high standards of accuracy, safety, and efficiency.

Key Responsibilities:

• Stock Replenishment:
• Replenish stock accurately and efficiently to ensure availability for order picking.
• Develop a thorough knowledge of products and correct storage procedures.
• Put away received goods to designated store locations using FLT where necessary.
• Dispatch & Courier Sorting:
• Sort and allocate packed parcels according to different couriers and service levels (e.g. next-day, standard, international).
• Ensure parcels are labelled correctly and are dispatched with the appropriate carrier.
• Load goods onto courier vehicles safely using FLT.
• Stock Control & Administration:
• Help maintain accurate stock and location records.
• Assist in regular stocktakes and inventory checks.
• Use in-house systems to update stock movements and complete documentation.
• FLT – An FLT Counterbalance Licence is required for this role, we are happy to put you through a refresher course should you have an expired licence.
• Operate safely and efficiently at all times in line with company procedures.
• General Duties:
• Liaise with colleagues across departments to support workflow and meet business targets.
• Ensure all Individual and Departmental KPIs/Targets are met.
• Follow all Health & Safety guidelines, reporting any issues promptly.
• Adhere to Standard Operating Procedures (SOPs) and Good Distribution Practice (GDP).
• Carry out any other reasonable duties required in line with a warehouse operative role.

What We\’re Looking For:

• An FLT Counterbalance licence (Ideally current but will consider expired licences too)
• Good working knowledge of warehouse operations
• Confident using computers and warehouse management systems
• Excellent attention to detail and organisational skills
• Ability to work to deadlines and under pressure
• Self-motivated with a proactive attitude
• Adaptability to changing workloads and priorities
• A methodical and logical approach to problem-solving
• Flexible approach to working hours, including occasional overtime if needed

Desirable:

• Previous experience in parcel sorting or courier management
• Familiarity with shipping software or label printing systems
• Experience working within a regulated or quality-controlled environment

Why work for us?:

• Employee Assistance Scheme with 24/7 GP service for you and your dependants, and access to counselling sessions.
• Access to over 9000 discounts, perks and freebies including big brands such as Tesco, Amazon etc
• Canteen with free Tea & Coffee
• Free Parking
• Enhanced Company Pension

Job Types: Full-time, Permanent

Pay: £12.58 per hour

Benefits:

• Casual dress
• Company pension
• Free parking
• Transport links

Work Location: In person