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- Tasks: Support the safe running of our Urgent Care Centres as a friendly Receptionist.
- Company: Join the dedicated team at Princess Royal University Hospital UTC.
- Benefits: Flexible part-time hours, supportive environment, and career development opportunities.
- Why this job: Make a difference in patient care while gaining valuable experience.
- Qualifications: 5 GCSEs including English and Maths or equivalent experience required.
- Other info: Be part of a team that values community and supports ex-military personnel.
We have an exciting opportunity for a part-time Receptionist to join our team within Princess Royal University Hospital UTC. This role covers a variable rota where you may be required to work a mixture of days, evenings, overnights and weekends as the UTC operates a 24/7 model. This post is for up to 30hrs per week.
Your Day to Day
As a Receptionist you will work with a team of clinical and operational colleagues, supporting in the safe running of our Urgent Care Centres projecting a positive and welcoming environment both in person and over the phone. You will work in conjunction with GPs and Nursing staff to ensure appointments, bookings and visits are handled consistently and efficiently.
Qualification, Experience & Training
- 5 GCSEs including English and Maths OR NVQ level 2 or equivalent qualification and/or have significant relevant work experience.
- Experience working in a fast-paced office environment.
- Excellent customer service skills.
- Excellent communication skills.
- Patient focused.
- Multi-tasking capabilities.
- Ability to work to deadlines.
As part of our ongoing commitment to support the Armed Forces community, PHL Group has been awarded the Defence Employers Recognition Scheme Silver Award and Veteran Aware accreditation. These accolades highlight our dedication to supporting ex-military personnel, recognising the value that serving personnel, both regular and reservists, veterans and military families contribute to our business and our country.
Receptionist Princess Royal University Hospital UTC employer: PHL Group
Contact Detail:
PHL Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist Princess Royal University Hospital UTC
✨Tip Number 1
Get to know the hospital's values and mission. When you walk in for your interview, show that you understand what they stand for and how you can contribute to their goals. It’ll make you stand out as a candidate who’s genuinely interested!
✨Tip Number 2
Practice your customer service skills! As a receptionist, you'll be the first point of contact. Role-play with a friend or family member to get comfortable handling different scenarios, whether it’s a friendly greeting or managing a tricky situation.
✨Tip Number 3
Be ready to showcase your multitasking abilities. During the interview, share examples of how you've juggled multiple tasks in a fast-paced environment. This will demonstrate that you can handle the demands of the role effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive tips and resources available there to help you land that job!
We think you need these skills to ace Receptionist Princess Royal University Hospital UTC
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service skills and any relevant experience in fast-paced environments. We want to see how you can bring your unique flair to the role!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Share why you're excited about joining our team at Princess Royal University Hospital UTC and how your skills align with the role.
Show Off Your Communication Skills: As a Receptionist, communication is key! Use clear and concise language in your application to demonstrate your ability to convey information effectively, both in writing and verbally.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy and ensures your application goes straight to us!
How to prepare for a job interview at PHL Group
✨Know Your Role Inside Out
Before the interview, make sure you understand the responsibilities of a Receptionist at Princess Royal University Hospital UTC. Familiarise yourself with the 24/7 operation model and think about how your experience aligns with the need for excellent customer service and communication skills.
✨Showcase Your Multi-tasking Skills
In a fast-paced environment like this, being able to juggle multiple tasks is crucial. Prepare examples from your past work where you successfully managed several responsibilities at once, especially in high-pressure situations.
✨Practice Your Communication Style
As a Receptionist, you'll be the first point of contact for patients and visitors. Practice speaking clearly and warmly, both in person and over the phone. Consider doing mock interviews with friends or family to refine your approach.
✨Demonstrate Your Patient Focus
The role requires a patient-focused attitude. Think of specific instances where you've gone above and beyond to assist someone, whether in a professional or personal setting. Be ready to share these stories during your interview to highlight your commitment to excellent service.
